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Old 01-09-2010, 08:21 AM
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selphie
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Overseas problem: Phone keeps on adding "1" dial prefix

Hi guys,

Just got my new Sprint HTC Touch Pro 2, with WM6.1
It's been unlocked and I am using it in Australia. The phone recognizes my pre-paid vodafone AU simcard.

I've managed to import my contact list into this phone.
Cellphone numbers in Australia are in this format: 04-12345678
However when I try to dial, it adds a "1" to the number, so it becomes 10412345678
I do not know why it does that, but I did some googling and found that North American numbers by default have a "1" prefix.
If I call the number 1514, which is the pre-paid balance infonumber, it works!
I can also receive calls without any problem. And the caller number shows correctly: 09-87654321. But if I reply the call, it dials 10987654321.
This leaves me to think that it doesn't like a number unless it starts with 1xxxx.

So what can I do? I've tried the following:
1) manually typing in the number 0412345678 instead of using address book, but it still dials 10412345678 when I press the call button.
2) changing Settings -> System -> Regional Settings -> English (Australia), then reboot. Still same problem.
3) went through all the options under Settings -> Personal -> Phone, but nothing there that allows me to set or change dialing prefix.

Suggesstions, guys?
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