Touch pro 2 usb defect thread

[jac187]

Originally Posted by Dragon2

good point, I never read about the tp1 keyboard untill about 2 weeks after it happened to me, then they started dropping like flies...... Lets hope in within a month crap dont just start dying on us...... But for now.... 3 out of 17 have the issue. that like 1 out of 7 so far, not too bad............ Im hoping the defects dont grow, and I hope every checks never heard of it till now...........

3 out of 17 is more like 1 out of 5.6666666666666 LOL

either way that is 1 too many IMHO...

[Dragon2]

Originally Posted by jac187

3 out of 17 is more like 1 out of 5.6666666666666 LOL

either way that is 1 too many IMHO...

I was thinking 3 out of 20.. Adding the 17 and 3 to make 20(almost 21)........ 21 devided by 7 is 3........ Bad math, but you got the point........ and wasnt being exact....... lol

[BenC]

I have 2 TP2s replaced due to the USB becoming loose. The first one wobbled real bad and over heated something fierce. The 2nd one starting wobbling and got warm, so it was repalced on day 3 The 3rd is behaving itself and I am exceedingly light with the USB.

[homerandabe69]

my port on the phone is getting loose. if i move the cable a certain way the usb wont be recognized by my computer or car charger. its somewhat of an issue because i cant leave my phone on its back or it wont charge sometimes. ive had it do that overnight accidentally and i ended up with a 10% charge in the morning.

[drizztzou]

This happens ocassionly on my TP2, not everytime.

[Lil_B]

My Tilt 2 has NEVER been seen by my computer Active sync,Luckily, I use a SD card to transfer everything...I've suspected a bad USB plug,but never had it confirmed....Windows 7 ultimate,and Windows mobile 6.5 and and they can't alk to eachother...Nope..B.S.

[Dragon2]

bump1

[hisandherturbo]

yes, but I couldn't vote

[montecristo1]

I would like to vote YES on this issue. I had the same issue with my touch pro. Even a hard reset did not fixed the problem. Just recently, my touch pro 2, has been having the same issue. After extensive search and advice, nothing works. I have seen many posts regarding this issue. At first, I thought it might be only related to windows mobile devices. But I started to see posts about HTC Hero running Android as well. What is baffling though is how some fixes work on some devices and others don't. And then there are a number of percentage that nothing works.

Here are some of these so called fixes:
1. ICS: pc connection>your carrier>connect>reset
2. uncheck sync: settings>connections>usb to pc>uncheck faster...
3. use OEM usb cables- not mini usb (bought some-no dice)
4. hard reset: this did not worked on my touch pro- and a no go on my tp2
5. clean the usb port with alcohol using q-tips
6. use another usb port on your laptop or pc

I think this is a hardware problem. Just like the keyboard issue with the touch pro- which i had to replace.

I decided to email HTC's customer support. I included in my email, to investigate this matter by doing a little forum reading. I told them that there are many posts about how HTC devices just stop synchronizing with their pc and it is a problem. Victor replied. He said to uncheck the data sync- read #2. The majority of the email was on how to hard reset my phone instead... I attached the email via jpeg.

[dannyppc6700]

is it a free fix or does it cost deductible? on my other phone sprint told me a broken usb was a cause to go to insurion because they won't replace it. I think it was a 6900