TELENAV - ACCOUNT has EXPIRED! What do I do??? - Page 2

**p-slim** · #11 (**permalink**) 12-23-2009, 08:45 PM

Quote:

Originally Posted by loren646

Yeah does anyone have the STOCK Sprint Navigator for touch pro 2?

here you go

**austin420** · #12 (**permalink**) 12-23-2009, 08:46 PM

Quote:

Originally Posted by p-slim

here you go

i dont think thats it. lol
looks like sprint nfl

**p-slim** · #13 (**permalink**) 12-23-2009, 09:34 PM

Quote:

Originally Posted by austin420

i dont think thats it. lol
looks like sprint nfl

my bad, that was the wrong cab

, i fixed it.

fgr · #14 (**permalink**) 12-24-2009, 08:49 AM

That happened to me awhile back. I uninstalled Telenav v5.5 then reinstalled. It asked me to log in again and all was good.

cmdauria · #15 (**permalink**) 12-24-2009, 09:01 AM

You have to make sure that you delete sprint navigator from file explorer when you are using telenav. That is what worked for me beautifully!!

Jesse Buck · #16 (**permalink**) 02-09-2010, 11:27 PM

So this just happened to me yesterday (exact same issue), called the telenav number and they referred me back to sprint. Jumped through a bunch of tech people until I just demanded they reprovision my data (##3282#, enter msl, menu and restore) and bam up and running with the 5.5 ver.. Data restore is what you want or at least it worked for me. Good luck.

tt C6 · #17 (**permalink**) 05-05-2010, 01:43 PM

So, what's the best solution as of May 2010?

Ceetee480 · #18 (**permalink**) 05-05-2010, 02:10 PM

Had this problem a few months back when I flashed one of the Mighty ROMs. You have to call sprint, the sprint rep is going to get you to try all this stuff thats not going to work, tell them no thanks. Tell the sprint rep that he has to call telenav while your on the phone and tell them to renew your account. They are not going to want to do it, but it takes all of 5 min, you have to Demand that they do it. It took me 3 days to get it fixed, but have been working fine ever since.

tt C6 · #19 (**permalink**) 05-05-2010, 02:21 PM

Thanks for posting.

I am running the telenav software because I prefer telenav's voice control over sprint navs voice control.

What are the EXACT steps I have to walk the spritn rep through?
What is the number to Telenav for me to give the Sprint Rep?

Thanks.

Ceetee480 · #20 (**permalink**) 05-05-2010, 02:43 PM

Tell the sprint rep that your on an everything plan and your telenav is coming up expired. Then tell them to call telenav so that they will renew your account, because they won't let you do it personally, it has to be a sprint rep. If they try to get you to do something else (i.e. hard reset, try to give you a cab to try) Tell them no it won't work. If the sprint rep calls telenav and just says renew this account you will be up and running within 5 min. The rep has the number to telenav.