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I just recently had this issue and it was caused by PCM Keyboard... Have you installed any new programs installed.. you may have to start installing programs one by one
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Good things don't end in 'eum,' they end in 'mania'...or 'teria' Easily switch between TouchFlo and Mobile Shell If you like my work feel free to |
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actually, i installed Resco Keyboard recently...not sure if ActiveSync worked since then
guess i'll try uninstalling stuff and see if it solves my issue better than a hard reset thanks for the advice |
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arrrgghhh...i uninstalled some apps, but nothing...so i went ahead and did a HARD reset
still not recognized by Activesync/PC....still getting the USB device not functioning properly error message guess my USB port must be fried have had this thing less than 60 days...hopefully Sprint will make me good without too much hassle |
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Same problem here -- now fixed! I did endless web searches, uninstalled all kinds of potential culprit programs, uninstalled/reinstalled activesync -- all to no avail. The confusing thing was that the phone still charged when plugged in. I was very frustrated until finally I connected my "old" motoQ and realized that it synced fine. So I did more investigation and realized that somehow 2 of the pins for the mini usb connector (bottom of phone) were bent (who knows how that happened?). I took a magnifying glass and a razor blade and carefully bent them back up -- voila it works fine. Be careful though, the pins are very small and seem somewhat frail -- if you break one you are screwed. Hope this helps you and anyone else in a similar position!
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yep, mine still charges fine too
and i just looked at the USB port on my phone, and i do notice that 2 pins look to be much lower than the others....pins 2 & 3 counting from left to right will try performing corrective "surgery" after work today thanks for the heads up |
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GPMoore, you were exactly correct, bending the pins back up solved my problem, thanks !!
if this issue becomes pervasive, this thread may need to become a sticky |
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Re: Mogul no longer recognized by Activesync/PC
Years later, this info is still valid. I found a bent pin #3 (data+) on my antique XV6800 that allowed it to charge, but not sync. A few minutes of micro metalwork and all is better. Thanks again for the clues!
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Re: Mogul no longer recognized by Activesync/PC
Wow!! I guess that is the power of PPCGeeks!! Glad you got it fixed there!
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