|
Same problem here -- now fixed! I did endless web searches, uninstalled all kinds of potential culprit programs, uninstalled/reinstalled activesync -- all to no avail. The confusing thing was that the phone still charged when plugged in. I was very frustrated until finally I connected my "old" motoQ and realized that it synced fine. So I did more investigation and realized that somehow 2 of the pins for the mini usb connector (bottom of phone) were bent (who knows how that happened?). I took a magnifying glass and a razor blade and carefully bent them back up -- voila it works fine. Be careful though, the pins are very small and seem somewhat frail -- if you break one you are screwed. Hope this helps you and anyone else in a similar position!
|