The sprint staff nor Tech support could figure this out...

[dcd]

Originally Posted by gobmonster

the error code also states that if the problem persist, i should contact sprint (which im doing right now, im on hold, theyre scratching there head)

Ask them to assign you a new NAI. If you have good signal IOTA should complete. Maybe your NAI/pass is not setup or has something wrong with it. You can assign yourself the new NAI by changing vision username on sprint.com - this is probably all you need, then wait a little bit and IOTA should go through.

[gobmonster]

PROBLEM FIXED!!!!!!

After about two hours on the phone, i got to an advanced tech who got me the solution to my problem, and dcd, you were right, it wasnt set up, the problem was........ *rolls drum*

425, there was a dialing rule that made it dial 425 before dialing #777, i dont know why the rule was set up with out my knowledge but it was

hope this helps any newbs who get the same problem as i did, thanks all

[dcd]

congrats gobmonster. glad i could help, but sounds like spcs fixed you not me.

now lets see if ppcnewb can get internet working..

i also want to note that i really dont recommend anyone mess with their mobile ip profiles, especially on a new phone, definitely not on profile0. i posted the information because a similar problem on my MotoQ led me gathering bits and peices of info on how mip profiles work for weeks, and I think its nice to have the info in one place. However the moral of the story here is that you need 2 things: #777 working and your NAI and password are setup on spcs' side, IOTA should then be able to program your profile.

[jaak]

Interestingly enough, 425 is the default area code in the contacts settings.