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PROBLEM FIXED!!!!!!
After about two hours on the phone, i got to an advanced tech who got me the solution to my problem, and dcd, you were right, it wasnt set up, the problem was........ *rolls drum*
425, there was a dialing rule that made it dial 425 before dialing #777, i dont know why the rule was set up with out my knowledge but it was
hope this helps any newbs who get the same problem as i did, thanks all
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