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Originally Posted by gobmonster
the error code also states that if the problem persist, i should contact sprint (which im doing right now, im on hold, theyre scratching there head)
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Ask them to assign you a new NAI. If you have good signal IOTA should complete. Maybe your NAI/pass is not setup or has something wrong with it. You can assign yourself the new NAI by changing vision username on sprint.com - this is probably all you need, then wait a little bit and IOTA should go through.