mogul on indefinite backorder!!!.... - Page 3

**MrObvious** · #21 (**permalink**) 01-10-2009, 09:19 PM

Wow that sucks boubert. Ask to speak to Retentions. I'm surprised you are getting this kind of crap really because Sprint has been doing a lot better from the reports I've been getting recently. Maybe you should wait until tomorrow.

Also it's pronounced A-sure-ion. I hope that helps.

buttadyme · #22 (**permalink**) 01-10-2009, 09:28 PM

I been hearing stories like this often. I heard something like this, if you complain at least 12 times in a month sprint will cut the cord if im correct.

**Dr.8820** · #23 (**permalink**) 01-10-2009, 09:52 PM

Quote:

Originally Posted by boubert

well here's some new B.S. now Sprint Is threatening to cancel my Acct. and this after I spoke with an escalation person who was the rudest person iv ever delt with at sprint. I called back and was asked is If I was ready to "cancel my service" they were even ready to let me out without paying the $200 per line cancelation fee!!... aint that some S**T......

if you really want something done,follow thru with canceling.after all,why pay for service that you're not getting?

Shawng2020 · #24 (**permalink**) 01-10-2009, 09:55 PM

Well I went to the dealer here to get my Mogul fixed, turned out they couldn't fix it, wouldn't give me a replacement, said there was no phone that they were allowed to swap out with. Told me to give asurion a call. Well I did and they said the Mogul was on backorder, but they would send me a refurb in 7 to 10 days. Well I got it in about 5 days, thing looks brand new too. I was really hoping to get it swapped for the Touch Pro, but you know what, I'm okay keeping this phone now, cause I think I really want the Palm Pre when it comes out now.

**hibby50** · #25 (**permalink**) 01-10-2009, 10:03 PM

Listen, if they are out of stock then they are out of stock. *****ing to sprint is not gonna make Moguls appear in their hands. I personally would have takin the diamond ANYDAY over my mogul. Mostly for the RAM. But, if you wanna complain to sprint for them to ship a phone they don't have, be my guest.

nelly04 · #26 (**permalink**) 01-11-2009, 12:19 AM

I agree with hibby. I called them because my screen broke on my mogul and they are sending me a NIB Diamond. Should I keep it or sell it and get a Touch Pro???? I really hate the fact that the Diamond does not have an SD Slot, KEYBOARD, or Flash for the camera. It kinda annoys me. can the internal storage be used as a flash dtorage or do you always have to activesync it????

azrael201 · #27 (**permalink**) 01-11-2009, 11:02 AM

http://pdaphonehome.com/forums/ppc-6...insurance.html

get a pro

#28 (**permalink**) 01-11-2009, 11:35 AM

well I am taking the pos diamond because I need a phone asap!! im not happy about this but im tired of banging my head aginst a wall. I guess this is my biggest problem "you will be shipped the same or comparable equipment of like kind and quality with similar features and functions to your original equipment" can someone explain to me how the Touch Diamond is the same as my mogul??? other than they both run Windows Mobile there is no further comparison, No slide out keyboard, and No external storage! they keep telling me "but the Diamond has 4 gigs of internal storage" I have an 8 gig card in my mogul right now! the fact is the Touch/Diamond were designed as HTC's answer to the I-Phone! and I wouldn't own an I-Phone, so why would I want HTC'S I-Phone knock off??? sour grapes. im leaving home for about 8 weeks and when I get home ill be switching cell phone companies!!!!

azrael201 · #29 (**permalink**) 01-11-2009, 11:40 AM

i wonder if this will affect asurion xv6800s as well or at least soon

jerryyyyy · #30 (**permalink**) 01-11-2009, 12:13 PM

What a nightmare. The only thing I can contribute is to try another Sprint store. I have two near me and if I do not like the answer I get from one I go to the other.

I am going to take good care of my Mogul... I also have $100+ invested in my Proclip car mount.