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  #81 (permalink)  
Old 07-11-2007, 01:19 PM
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Anyone call HTC in the past week?

I'll probably be calling this week as even though people may say they work with HTC and Sprint, both are big companies and I have seen major issues ignored because it gets left to rot on someone's desk while the person below them assumes it is being taken care of since they notified someone.
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  #82 (permalink)  
Old 07-11-2007, 04:01 PM
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I called today

I called today and posted to the sprint board, which I of course can't post the link for -- sorry, google for sprint baw forums if you need it.

I suggest everyone do this -- there was no wait for the phone to be picked up. 866-449-8358.

The guy I talked to said the problem is related to the "enhanced data rate" of the bluetooth headsets, and that older headsets designed for BT 1.2 instead of 2.0 might work better in the meantime, while they work on a fix. He wasn't able to tell me WHEN a fix was coming, but he did say one was being worked on.

I'm new at this, so I can't speak to how accurate or meaningful this is, but it seemed interesting to me.
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  #83 (permalink)  
Old 07-11-2007, 04:09 PM
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Ksalper,

Thanks for the info. I believe there are people with older BT 1.2 headsets with the same issue but at least it is good to know that they are working on it. But i hope they don't take forever.
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  #84 (permalink)  
Old 07-12-2007, 12:16 AM
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I've got a Moto HS820 and it sounds terrible on the other end.
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  #85 (permalink)  
Old 07-12-2007, 09:25 PM
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No luck with the WEP200, BT5010, SM100, NC1 or Bluemini. The phone is getting returned until they can fix the problem.
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  #86 (permalink)  
Old 07-16-2007, 08:43 PM
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Motorola HT820 / Plantronics Voyager 510

Curious to see if maybe one of these BT headsets might work with their Mogul?

Motorola HT820 Bluetooth Stereo Headset Simultaneously Source Phone and Music

or

Plantronics Voyager 510 Bluetooth Headset with Multipoint Technology

I didn't see these models listed in previous posts. Thanks.
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  #87 (permalink)  
Old 07-16-2007, 09:56 PM
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My nXZEN 5500 works fine.

I have a 6000 on order - will report when I get it. (Reviews I've seen indicate it'll be OK)
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  #88 (permalink)  
Old 07-16-2007, 11:01 PM
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Any updates from anyone else that has updated the ROM?
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  #89 (permalink)  
Old 07-17-2007, 12:40 AM
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Quote:
Originally Posted by daclothe
Any updates from anyone else that has updated the ROM?
I've updated the ROM. I currently have two BT headsets. Both could connect before but they both sounded like hell to my clients. Now only one of the two will connect and it still sounds like doo doo.
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  #90 (permalink)  
Old 07-17-2007, 12:57 AM
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the new rom seems to have improved mine abit as far as it being louder for me through BT and regular earpiece. but i didnt have a problem with ppl hearing me before and i use a plantronics 330
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