Official BT Headset/BT Stack Thread - Choppy Sound

[boe]

Apparently HTC misunderstood all of us when we called for a firmware update to fix the BT issue and thought we said please release a firmware update so we can give Sprint more money when we download music.

I'd suggest we start calling them again at 866-449-8358

[boe]

Anyone try HTC lately - any update info?

[hippity.hoppity]

Originally Posted by boe

Anyone try HTC lately - any update info?

The 6600 EVDO update is nearly completed.

[Teacup]

Every single caller that I've talked to during the 20+ days that I've had this 6800 has complained of the same symptoms described here, such as choppy/hollow/tinny/cutting-in-and-out voice. But my BT headset hasn't even arrived in the mail yet! I've been getting these complaints with the stock wired headset as well as the regular phone and speakerphone. My last CDMA phone (a Sanyo 8300) gave me no such issues, so it can't be the service in my area. Has anyone else noticed such outgoing quality issues while not using BT?

[willysp]

I'm thinking about returning my phone - only a few days left in 30-day window. Would buy another if/when the BT problem is fixed.

I'm not convinced the problem is just the BT stack. If that's the case, I don't want to be stuck with something that a firmware upgrade can't fix.

[czarcastic]

I have had my 6800 for almost a month now. No BT problems with the original ROM or the update.

I use the Plantronics Voyager 510 which is about the best of the 8 or so BT headsets I have had in the last year or so. It even pairs to my E815 on VZW at the same time it pairs to my 6800 and both work just fine. Very comfortable for me as well.

Both phones are very heavily used for business and I could not tolerate poor sound quality.

Hope some of you are finding solutions with new ROMs or phones.

[dcd]

Originally Posted by hippity.hoppity

The 6600 EVDO update is nearly completed.

do you ever post anything relevant? you posted in the volume thread about treo's, and you posted in the bluetooth bug thread about evdo on a 6600. why are you here? do you know how to read? is this the first forum you have ever been to?

[colonel]

Actually, that is kinda relevant and pretty funny. It should have just been explained more for those who don't know. Basically, long story short, Sprint strung us out for months and months promising an EVDO upgrade for the 6600. I even got ahold of a test rom that was supposed to enable EVDO, but it did not work. We were able to hack into the network early, but it was not easy. Anyway, it is one of those "inside" jokes about how HTC/Sprint/Audiovox/UTStarcom was always "addressing the issue" and that "an update/fix will be available shortly".

Now, with that said, let's all keep a cool temper around here. I don't know if it is the summer heat or everyone is menstruating, but everyone seems very testy in the forums these days. Remember, everyone was a b00n at some point and everyone makes mistakes/typos.

[dcd]

ok i apologize then. based on his wonderful contributions to the volume thread, i assumed his post here was completely pointless too.

[onthehunt]

I use Plantronics 640 E bt headset. It works pretty good. I haven't had anyone complain about how I sound. My complaint is that sometimes I can't hear my husband well when he calls me from his phone which is a Samsung 920. Used to have the same phone before buying the Mogul and the same headset worked fine on that phone. Interestingly, when I first used the headset with my Mogul, my husband's calls sounded great. A week later, the volume declined significantly. I wish the volume was louder overall with the phone.