Trouble Connecting to PC

shalgoth · #1 (**permalink**) 07-09-2008, 01:48 PM

Well, i haven't sync'ed my Mogul with my computer for about a month, ever since i got a good ROM i liked on it. I plugged it in today and nothing happened. The orange light still comes on, so its charging, but neither the phone nor activesync recognizes that its plugged in. Windows does not even make the "new device" sound. So do you guys think this is a software problem, or a is my connector busted? I have re-installed activesync 3 times, and used a microsd card to reset my phone to a stock ROM with no luck. I have also tried it on 4 different computers with nothing either. Any ideas?

Siflan · #2 (**permalink**) 07-09-2008, 03:51 PM

I've had the same problem. it doesn't sync here at work, though it starts out like it's going to, but then it doesn't. At home though, it works fine. I don't know what the true deal is though.

shalgoth · #3 (**permalink**) 07-09-2008, 05:26 PM

Yea, i've run into that before. the biggest reason i'm thinking its the hardware is because windows dosen't detect anything pluged in. i have never had it do that before. But since the cahrger works i'm baffled.

Nickles · #4 (**permalink**) 07-09-2008, 05:28 PM

suggestion:

make sure, on your phone's active sync settings. (menu, connections.), that the 'Synchronize all PC's using this connection' box is checked, and USB is displayed in the dropdown box.

f4systems · #5 (**permalink**) 07-09-2008, 05:30 PM

Have you tried using a different USB cable. If it doesn't work with a different cable and/or on different computers I would think it is probably a hardware problem. Since the part of the USB cable that charges is seperate pins from the part that does data it does not rule out hardware by being able to charge. Good Luck.

popgun68 · #6 (**permalink**) 07-09-2008, 06:15 PM

Go to Settings, Connections. Click on USB to PC and UNCHECK the "Enable advanced network functionality". Works everytime.

**bedoig** · #7 (**permalink**) 07-09-2008, 06:35 PM

All good suggestions above. Man do I hate ActiveSync/WMDC though. Flaky to say the least, even after all of the above suggestions. One other thing you can try: blow out/gently clean the USB connector on your phone. An almost unnoticeable build up of dust/lint has kept me from connecting in the past.

Element · #8 (**permalink**) 07-09-2008, 09:37 PM

also look in device manager while the phone is plugged in. delete the pocktpc from device manager, scan for new hardware, let it check windows update for driver.

mogulini · #9 (**permalink**) 07-09-2008, 11:15 PM

I have tried everything you guys mentioned, but still my mogul doen't connect!
Any more ideas?

johnq · #10 (**permalink**) 07-09-2008, 11:20 PM

have the same problem here , idid system restore to my computer and every things works now .. ithink the problem was software that idownload it in my computer .. .. try system restore is may help you