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Old 02-04-2008, 08:29 PM
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You know what sucks?

....the OK button under the jog-wheel is not functioning on my device! It's really not that big of a deal but it IS something I got comfortable with using. It's a let-down that it went out this quick and if I don't want to pay my deductible for a refurbished device. Is it likely that a Sprint Store/Repair Center will do an in-store swap without having to go through insurance?
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Old 02-04-2008, 08:49 PM
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Ask and ye shall receive... take it in, lay down the law and see what happens. simply tell them that you refuse to pay a deductible for a button malfunction this early in your phones lifecycle... and if they insist, leave and come back another day or go to another sprint store in your area.... i had much the same experience when i took my 6700 in when the usb died on it... they gave me a new mogul out of it.
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Old 02-04-2008, 08:58 PM
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i had the same issue with my thumb wheel

mine fell off completely, all there is inside holding the wheel are three pins not thicker than a paper clip

i don't use ok on the thumb wheel on the refurbed unit that often anymore
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