HTC - Wants to know how we feel about them! - Page 2

**willysp** · #11 (**permalink**) 11-19-2007, 03:54 PM

I gave them blunt, candid feedback -- which will probably be ignored.

I'm still undecided whether (1) HTC designed a phone that perhaps will never have satisfactory BT, (2) Sprint screwed up a perfectly good phone.

papped · #12 (**permalink**) 11-19-2007, 04:15 PM

Yeah I think both Sprint and HTC are to blame for different reasons.

dishe · #13 (**permalink**) 11-19-2007, 04:33 PM

Quote:

Originally Posted by willysp

I gave them blunt, candid feedback -- which will probably be ignored.

I'm still undecided whether (1) HTC designed a phone that perhaps will never have satisfactory BT, (2) Sprint screwed up a perfectly good phone.

Wow... where to begin...

First of all, this feedback form is from HTC Asia. HTC only started selling phones directly to GSM customers recently (no required carrier or 3rd party to sell the device anymore), and it looks like this form is to see how they're handling it. Its got NOTHING TO DO WITH US!!
They don't care about Sprint Mogul users, as Sprint is the official point of contact for the Mogul anyway.... they even ask for the IMEI number of your phone, which by the way is only existent on GSM phones - we have ESN numbers on CDMA, which is sorta similar in function but not the same thing. Clearly this form was written for GSM users who bought phones directly from HTC Asia to use with their carrier, and HTC wants to see how its direct support is going. Didn't anyone notice that much of this form doesn't apply to us?

I went and started to fill it out myself as well until I realized this is not going to accomplish anything... all they'll see is that for some odd reason, all these Sprint users found their GSM sales department feedback form, at the same time, and started flooding it with their complaints about a certain CDMA model!!!

Also, we fixed BT. It works. Follow the forum, look at the rom development threads... big news.
Still, an "official" fix would be nice, but in the mean time, I'm happy with my BT for the first time since owning this device.

digiblur · #14 (**permalink**) 11-19-2007, 04:45 PM

Am I the only one that likes their Mogul?

I do hate Sprint for not having native EVDO coverage here, Alltel gives us EVDO here even when we are on Sprint voice service. The speeds have taken a dump lately no matter what part of town I'm in. 200k during the day, with 1000k at night. Go to the Sprint Corp area down the road and boom 800-1000k during the day.

markgamber · #15 (**permalink**) 11-19-2007, 05:07 PM

No way, I like my Mogul.

Per the HTC form...yeah, I took a quick glance and wondered what it had to do with anything concerning the Mogul, Sprint, anything outside of Asia or me. Answer: Nothing.

cybersteve · #16 (**permalink**) 11-20-2007, 02:49 AM

I love my Mogul... I just wish it had more ram. Thats it. Oh.. and a software update that fixes the bt problem.

wood · #17 (**permalink**) 11-20-2007, 03:37 AM

Quote:

Originally Posted by dishe

Wow... where to begin...

First of all, this feedback form is from HTC Asia. HTC only started selling phones directly to GSM customers recently (no required carrier or 3rd party to sell the device anymore), and it looks like this form is to see how they're handling it. Its got NOTHING TO DO WITH US!!
They don't care about Sprint Mogul users, as Sprint is the official point of contact for the Mogul anyway.... they even ask for the IMEI number of your phone, which by the way is only existent on GSM phones - we have ESN numbers on CDMA, which is sorta similar in function but not the same thing. Clearly this form was written for GSM users who bought phones directly from HTC Asia to use with their carrier, and HTC wants to see how its direct support is going. Didn't anyone notice that much of this form doesn't apply to us?

I went and started to fill it out myself as well until I realized this is not going to accomplish anything... all they'll see is that for some odd reason, all these Sprint users found their GSM sales department feedback form, at the same time, and started flooding it with their complaints about a certain CDMA model!!!

Also, we fixed BT. It works. Follow the forum, look at the rom development threads... big news.
Still, an "official" fix would be nice, but in the mean time, I'm happy with my BT for the first time since owning this device.

Just because it is meant for another "customer" does not mean that owners of an HTC device cannot voice their opinion. I think it is a good idea to use that venue for our mogul concerns. Perhaps they will be surprised by the response from "unexpected" customers and do something productive.

Just my .02

divxrippimp · #18 (**permalink**) 11-20-2007, 05:19 AM

Quote:

Originally Posted by cybersteve

I love my Mogul... I just wish it had more ram. Thats it. Oh.. and a software update that fixes the bt problem.

Same here... my ONLY beef is ram... i want 128ram and 256 rom, and im SUUUUUUUUUUUUUPER happy

SpeedDemon · #19 (**permalink**) 11-20-2007, 05:32 AM

I filled in the form as well. I have a GSM phone so I could fill in all fields required. However I think HTC are well aware of the huge community out there. They most certainly will know that there are cooked roms for their devices everywhere. This helps them I think in making the future roms better. At least I hope so.

vkewalra · #20 (**permalink**) 11-20-2007, 10:09 AM

Quote:

Originally Posted by willysp

I gave them blunt, candid feedback -- which will probably be ignored.

I'm still undecided whether (1) HTC designed a phone that perhaps will never have satisfactory BT, (2) Sprint screwed up a perfectly good phone.

I'm sure somebody's said it, but hardware-wise the bluetooth works. The stack that's been ported from the touch apparently works and WM5 works as well, it's just the official SPRINT releases that suck. It's largely Sprint's fault.