HTC - Wants to know how we feel about them!

[Thesian]

Now, if we could only get US residents to take this much action concerning the goverment, or their community, or the way their appartment looks, America would be close to perfect...

I love my Mogul. I may try a custom rom for giggles, but I don't feel I need to.

[willysp]

Originally Posted by dishe

Wow... where to begin...

First of all, this feedback form is from HTC Asia. HTC only started selling phones directly to GSM customers recently (no required carrier or 3rd party to sell the device anymore), and it looks like this form is to see how they're handling it. Its got NOTHING TO DO WITH US!!
They don't care about Sprint Mogul users, as Sprint is the official point of contact for the Mogul anyway.... they even ask for the IMEI number of your phone, which by the way is only existent on GSM phones - we have ESN numbers on CDMA, which is sorta similar in function but not the same thing. Clearly this form was written for GSM users who bought phones directly from HTC Asia to use with their carrier, and HTC wants to see how its direct support is going. Didn't anyone notice that much of this form doesn't apply to us?

I went and started to fill it out myself as well until I realized this is not going to accomplish anything... all they'll see is that for some odd reason, all these Sprint users found their GSM sales department feedback form, at the same time, and started flooding it with their complaints about a certain CDMA model!!!

Also, we fixed BT. It works. Follow the forum, look at the rom development threads... big news.
Still, an "official" fix would be nice, but in the mean time, I'm happy with my BT for the first time since owning this device.

1 - Yes, I clearly noticed AsiaPac focus and request for IMEI; hence my comment about feedback "which will probably be ignored".

2 - Yes, I know you et al released a 'BT-fixing' ROM; I installed it last night and plan to test it today. But the key point for me is that you fixed it, not the manufacturer & carrier.

3 - I felt a tiny bit better filling out the form anyway, and only took a couple of minutes.

4 - THANKS much for the BT fix! :=)

[willysp]

Originally Posted by Thesian

Now, if we could only get US residents to take this much action concerning the goverment, or their community, or the way their appartment looks, America would be close to perfect...

I love my Mogul. I may try a custom rom for giggles, but I don't feel I need to.

I've sent several similar emails containing feedback "which will probably be ignored" to US govt reps. Same results - felt a bit better, no response.

Glad your Mogul works well for you. The only thing driving me to a custom ROM is BT on my unit.