Headset Icon stuck

[fwaits]

Ah odd, didn't realize the headset issue was compounding the activation problem. Obviously it's irrelevant if you still had the headset issue and needed a replacement anyway.

[JKlu87]

Originally Posted by fwaits

You can't activate your phone after a hard reset using *228, Opt. 1? If that doesn't work, call VZW Tech Support and tell them and they may have to manually fix your A-Key I think it is on the account so it's linked correctly. I had that happen a few times with my XV6900 in the past. Simple process, take maybe 10 minutes on the phone.

I got it to activate now (still have the broken phone) by dialing *228 and then just randomly pressing 1 until I got it to activate. Since I couldn't hear anything, I had no idea when to press 1, thats all

[JKlu87]

Well my problems fixed. Went to Verizon today and got a replacement Imagio. I told him I already soft and hard resetted the device. He's like, ok, I won't even bother trying then and gave me a new one.

[fwaits]

Glad to hear it.

[rolandroland]

Originally Posted by JKlu87

Well my problems fixed. Went to Verizon today and got a replacement Imagio. I told him I already soft and hard resetted the device. He's like, ok, I won't even bother trying then and gave me a new one.

Yeah, my replacement I got last week has the defect where the light "leaks" from the sides the of screen making it look like is has a border almost. Time for yet another replacement. Hopefully the third time is a charm.

[JKlu87]

My replacement also does this. Not sure if I'll exchange this one tho

[BRosenow]

Looks like a design flaw to me. I had the same issue today. Soft and hard reset did nothing. Called VZW support and without any trouble they offered to replace the phone. As I remember, this is not a new problem for HTC - I had an XDA and a Jasjar that both had this problem. BLAST! Oh well . . . back to the i760 for a day or so.

[dmaustin]

I have a Verizon Touch Pro 2. Today I plugged my phone into my DeWalt radio and listened to Pandora while I worked. Since I unplugged it i can't get sound out of the phone speaker other than ringtones when someone calls. I've used the headphone jack like 5 times since i bought it. I've tried a hard reset. I'm putting it back to stock rom from MightyRom now. I guess I'll have to send it off for replacement. This is BS!

[jiujitsukey]

i am currently on my 3rd phone because of that very problem, 1st one went down in less than a week, 2nd 2 weeks, 3rd still going strong. VZW wont even send you a replacement next day air, it goes ground and the dont compensate for time w/o a phone at all

[marcvalme]

Had the same problem, had to get the phone replaced after hard reset did not work, must be design flaw, as a mechanical engineer myself let me apologize for the genius who designed the headset socket and obviously did not spend enough time testing