Headset Icon stuck - Page 2

fwaits · #1 (**permalink**) 11-06-2009, 05:45 PM

Glad to hear it.

rolandroland · #2 (**permalink**) 11-09-2009, 10:33 AM

Quote:

Originally Posted by JKlu87

Well my problems fixed. Went to Verizon today and got a replacement Imagio. I told him I already soft and hard resetted the device. He's like, ok, I won't even bother trying then and gave me a new one.

Yeah, my replacement I got last week has the defect where the light "leaks" from the sides the of screen making it look like is has a border almost. Time for yet another replacement. Hopefully the third time is a charm.

JKlu87 · #3 (**permalink**) 11-09-2009, 11:02 AM

My replacement also does this. Not sure if I'll exchange this one tho

BRosenow · #4 (**permalink**) 11-25-2009, 05:19 PM

Looks like a design flaw to me. I had the same issue today. Soft and hard reset did nothing. Called VZW support and without any trouble they offered to replace the phone. As I remember, this is not a new problem for HTC - I had an XDA and a Jasjar that both had this problem. BLAST! Oh well . . . back to the i760 for a day or so.

dmaustin · #5 (**permalink**) 12-01-2009, 07:38 PM

I have a Verizon Touch Pro 2. Today I plugged my phone into my DeWalt radio and listened to Pandora while I worked. Since I unplugged it i can't get sound out of the phone speaker other than ringtones when someone calls. I've used the headphone jack like 5 times since i bought it. I've tried a hard reset. I'm putting it back to stock rom from MightyRom now. I guess I'll have to send it off for replacement. This is BS!

jiujitsukey · #6 (**permalink**) 12-23-2009, 10:42 AM

i am currently on my 3rd phone because of that very problem, 1st one went down in less than a week, 2nd 2 weeks, 3rd still going strong. VZW wont even send you a replacement next day air, it goes ground

and the dont compensate for time w/o a phone at all

marcvalme · #7 (**permalink**) 12-24-2009, 03:21 PM

Had the same problem, had to get the phone replaced after hard reset did not work, must be design flaw, as a mechanical engineer myself let me apologize for the genius who designed the headset socket and obviously did not spend enough time testing

jiujitsukey · #8 (**permalink**) 12-24-2009, 05:51 PM

forgiven

prince_ed · #9 (**permalink**) 01-04-2010, 01:55 AM

I had the same problem on Friday. Hard-reset my phone, no luck. Did the same thing as you all have done; tried to plug and unplug head set jack etc. Finally hard reset last night, and turned off the phone for nearly 24 hours. Went to Verizon today, turned on the phone, and it is now working, and has been since. Not sure what the problem is.

monaco30 · #10 (**permalink**) 01-09-2010, 02:04 AM

Found this on a palm treo forum and it worked for my touch pro 2(I'd give the link in normal form, but I am not allowed cause I need 8 more posts. it's discussion/treocentral/com...replace the "/" with ".").

In any event, I no longer have the headset icon on my screen and I am back to normal...for now. no need for a return or any other nonsense...good luck!

----------------------------------------------------------------------
here with an update (reposting this from my message on palms forums)

SOLUTION: Alright guys, found (correction, my helpful brother found) a solution to the problem. I got the Pre on June 6th and had this problem about a week later. I returned the pone and got another one. For hardware reasons, I had to get another phone after that. Long story short, after having the replacement for about a week, the speaker and mic cut out on this phone too.

We've began researching this for a few days and pretty much decided it was a software problem, and may or not not have been caused by Pandora. The general online concensus is that the phone continues to think that the phone is in headphones mode (either from pandora or just plugigng the headphones in[idk if third party headphones play a part or not]). Im not sure where the post came from, so if you wrote it originally, feel free to take credit:

" I've posted this on another thread but figured I'd post here as well. I've been having the same issue (in which the phone app is still showing a headset icon in the bottom left). The above instructions didn't work but I figured out another fix. in the phone app I called my voicemail with my headset connected, then clicked Mute and unplugged the headset. It immediatly started working as advertised. Then just to test I went into the Music app and Pandora and they worked fine as well. Hope this helps"

IT WORKED. Immediately after trying this I got sound back form the speaker (and the mic worked), after having to use bluetooth for almost a week.