[BRosenow]

Looks like a design flaw to me. I had the same issue today. Soft and hard reset did nothing. Called VZW support and without any trouble they offered to replace the phone. As I remember, this is not a new problem for HTC - I had an XDA and a Jasjar that both had this problem. BLAST! Oh well . . . back to the i760 for a day or so.