How to tell if your replacement is refurbished

**WarChild** · #1 (**permalink**) 07-16-2010, 01:20 PM

What are the steps, what to look for. I got a replacement because of the cracking issue (was suppose to get a new one) but there is a sticker in the battery area that says Asurion re-manufactured.

CW

**clockcycle** · #2 (**permalink**) 07-16-2010, 01:22 PM

Quote:

Originally Posted by WarChild

What are the steps, what to look for. I got a replacement because of the cracking issue (was suppose to get a new one) but there is a sticker in the battery area that says Asurion re-manufactured.

CW

##786# check usages and refurbishment data/date..

**WarChild** · #3 (**permalink**) 07-16-2010, 01:30 PM

Quote:

Originally Posted by clockcycle

##786# check usages and refurbishment data/date..

the sticker says re-manufactured, all my counters say 0 and refurbishment date says not available but it's new?

CW

**darren.wlsn1** · #4 (**permalink**) 07-16-2010, 01:34 PM

Quote:

Originally Posted by WarChild

the sticker says re-manufactured, all my counters say 0 and refurbishment date says not available but it's new?

CW

i just posted about this in a tp2 thread a week ago, sprint big wig (not phone rep) says the guts on most refurbs are new so go by sticker not ## method. ive got a tp2 i know was a refurb but listed using ## as "new" does that make sense or help?

**WarChild** · #5 (**permalink**) 07-16-2010, 01:43 PM

Quote:

Originally Posted by darren.wlsn1

i just posted about this in a tp2 thread a week ago, sprint big wig (not phone rep) says the guts on most refurbs are new so go by sticker not ## method. ive got a tp2 i know was a refurb but listed using ## as "new" does that make sense or help?

Huh thats what I was thinking. The pone looks in new condition and is the 0003 with the good screen so I think Ill keep it. If I take the sticker off how would anyone know?

CW

**darren.wlsn1** · #6 (**permalink**) 07-16-2010, 01:47 PM

Quote:

Originally Posted by WarChild

Huh thats what I was thinking. The pone looks in new condition and is the 0003 with the good screen so I think Ill keep it. If I take the sticker off how would anyone know?

CW

thats actually what the post was about, he was selling the tp2 on ebay as new and its is if the sticker is gone. lol
only sprint(and you) know its a refurb.

**clockcycle** · #7 (**permalink**) 07-16-2010, 02:23 PM

Mine has not such sticker..

**lipidfats** · #8 (**permalink**) 07-16-2010, 03:05 PM

i thought Sprint puts refurbs in a plain box and new ones just come in their regular boxes? how did yours arrive? I've never returned a phone after the 30 day period, so I'm interested to know how sprint does it these days...

the sticker seems like a dead giveaway that it's a refurb. kind of sucks if they promised a new one, but if it looks and acts flawless i guess it doesnt matter.

Iron.Wraith · #9 (**permalink**) 07-16-2010, 08:06 PM

Got mine replaced due to the screen being lifted a bit at the corner. New box, no sticker, no call / data history. 003 rev. and guessing its the Epson screen since it looks slightly less crisp but without the tinge. The back cover is also very matte looking. I noticed that right off over the 002 I had. Power button is more tactile and screen seems less jumpy so far but on a frest install also of course soo....

Purchased new from RS outright. Great rep at that store and can't say enough good about the fellow.

ChrisH09 · #10 (**permalink**) 07-17-2010, 03:56 AM

You cannot actually tell by physically looking at the phone...unless it has scratch marks and dings. Sprint does not put stickers saying refurbished on the units...instead they hard program the information into the phone. If I was to press ##778# in my phone dialer on my TP2 a list will come up, towards the bottom it will say build date, refurbished date, activation date and so on. By luck my refurbished phone I have now only had 1min 14sec of calls ever done on it...data was under 500k too. The physical look of the phone was perfect...so Im guessing even though it said it was refurbed, it was a phone that a person brought back to Sprint within the 30 days, and by law they have to put it in refurb status...I lucked out...but as of sometime today....I will be getting a brand new TP2 at the Sprint store...not a refurbished....atleast thats what the lady told me...she said I got you a brand new phone, not a refurbished....so crossing fingers....btw....if anyone is looking for a TP2....I will be selling mine the first week of August..brand new barly used....with new battery and all...msg me for price if interested.