Official frame cracking thread - Page 17

**Karl** · #**161** (**permalink**) 10-20-2010, 10:13 PM

sucks mine has one now.. so can i get a replacement based on this defect

ACHlLLES · #**162** (**permalink**) 10-21-2010, 02:39 AM

If you are past the 30 days
Sprint will probably fix it

If you are with in the 30 days
You can ask for a swap

djqwikcut · #**163** (**permalink**) 10-21-2010, 10:13 AM

No crack on mine. I have a sedio case on it and a screen protector too.

Sent from my EVO4G using Tapatalk.

dfve · #**164** (**permalink**) 10-21-2010, 12:12 PM

Quote:

Originally Posted by kyrumo

0003 no crack

same here, got my phone 7/15/10, its in perfect condition, zero craks chips scratches or blemishes, only a simple rubber cover and a cheap screen protector that i havent even changed out yet

total cost of current protection 25 bucks screen sheets (i hafta cut em) n a rubber
total

**Karl** · #**165** (**permalink**) 10-21-2010, 12:41 PM

Quote:

Originally Posted by ACHlLLES

If you are past the 30 days
Sprint will probably fix it

If you are with in the 30 days
You can ask for a swap

hmm i thought for physical defects they always replaced

ACHlLLES · #**166** (**permalink**) 10-21-2010, 01:28 PM

Quote:

Originally Posted by KarlE

hmm i thought for physical defects they always replaced

Nope.

My Evo (purchased 10/1 @ sprint store) had glass lifting issue after about 2 weeks of usage, went to a sprint store, and they replaced it w/ a brand new LCD/glass/frame.

That took about a couple of hours in total to fix it, came back home, and found out speaker (ear) no longer worked. Went back to the store, and they offered me to fix it again. I told them either I get a new one, or I'm just going to close the account, having already spending 2 hours prior to this trip on the same day. They swapped it to a new one, and all's good for now.

Rep told me swapping was not a issue since I got the phone on 10/1. (ofcourse I was thinking so wtf was the point of me spending 2 hours before then?).

**Karl** · #**167** (**permalink**) 10-21-2010, 01:34 PM

Quote:

Originally Posted by ACHlLLES

Nope.

My Evo (purchased 10/1 @ sprint store) had glass lifting issue after about 2 weeks of usage, went to a sprint store, and they replaced it w/ a brand new LCD/glass/frame.

That took about a couple of hours in total to fix it, came back home, and found out speaker (ear) no longer worked. Went back to the store, and they offered me to fix it again. I told them either I get a new one, or I'm just going to close the account, having already spending 2 hours prior to this trip on the same day. They swapped it to a new one, and all's good for now.

Rep told me swapping was not a issue since I got the phone on 10/1. (ofcourse I was thinking so wtf was the point of me spending 2 hours before then?).

did you unroot before you had them replace lcd