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  #91 (permalink)  
Old 06-01-2010, 04:01 PM
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Re: Take $10 off your bill for 7 months. Or the $10/24 deal ( For the complainers )

Quote:
Originally Posted by apristel View Post
I thought it ended at 12:00am?



boredom sorry.
thats midnight!




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  #92 (permalink)  
Old 06-01-2010, 04:02 PM
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Re: Take $10 off your bill for 7 months. Or the $10/24 deal ( For the complainers )

Quote:
Originally Posted by WarChild View Post
thats midnight!




CW

lmao I know.
Ever see dumb and dumber where harry is setting a data time with Mary Swanson? "Quarter to 8? no how about 7:45? no okok quarter to 8 then...."
http://www.moviewavs.com/php/sounds/...t&file=745.mp3

I was a little off....but its been years man.

sorry i have warped humor.
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Last edited by apristel; 06-01-2010 at 04:07 PM.
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  #93 (permalink)  
Old 06-01-2010, 04:05 PM
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Re: Take $10 off your bill for 7 months. Or the $10/24 deal ( For the complainers )

I was so upset, I told AS here I am a loyal cust for 12 yrs and yet I pay the same price as someone off the streets....that is sooooo sad.....she sad it was cause of the evo..and I said even if I dont get the evo I cant get the 10, right now I am not a very happy camper sometimes sprint gets me very mad. All Preimer does for me is that I get 150 off a yr on a phone if I even want to get another phone, since I dont do ringtone/buy accessories from sprint stores.
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  #94 (permalink)  
Old 06-01-2010, 04:06 PM
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Re: Take $10 off your bill for 7 months. Or the $10/24 deal ( For the complainers )

Quote:
Originally Posted by apristel View Post
lmao I know.
Every see dumb and dumber where harry is setting a data time with Mary Swanson? "Quarter to 8? no how about 7:45? no okok quarter to 8 then...."
http://www.moviewavs.com/php/sounds/...t&file=745.mp3

I was a little off....but its been years man.

sorry i have warped humor.
lol ahhh i get it..hah just got me off guard..





CW
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  #95 (permalink)  
Old 06-01-2010, 04:19 PM
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Re: Take $10 off your bill for 7 months. Or the $10/24 deal ( For the complainers )

damn. I checked the chat feature yesterday and it was not working. figured that meant since its a holiday sprint was closed and I'd do it today. bad mistake!
I did the chat thing and they said $70 credit only but that WOULD eat up my 2 year upgrade which I am eligible for.

I called account services and she said, "awww I wish you called yesterday cause we were offering the 10/24 and now there is nothing account services is offering". She said customer services can offer the $70 credit which will NOT eat up my upgrade.

I called c/s and she said there is nothing she can offer me. had her check with her sup and then she said the only thing she can do is offer me the $70 credit but it WILL eat up my upgrade. grrrr! hour wasted and got no where. wish I called yesterday...
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  #96 (permalink)  
Old 06-01-2010, 04:24 PM
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Re: Take $10 off your bill for 7 months. Or the $10/24 deal ( For the complainers )

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Originally Posted by Curb71 View Post
damn. I checked the chat feature yesterday and it was not working. figured that meant since its a holiday sprint was closed and I'd do it today. bad mistake!
I did the chat thing and they said $70 credit only but that WOULD eat up my 2 year upgrade which I am eligible for.

I called account services and she said, "awww I wish you called yesterday cause we were offering the 10/24 and now there is nothing account services is offering". She said customer services can offer the $70 credit which will NOT eat up my upgrade.

I called c/s and she said there is nothing she can offer me. had her check with her sup and then she said the only thing she can do is offer me the $70 credit but it WILL eat up my upgrade. grrrr! hour wasted and got no where. wish I called yesterday...
Doh! What number did you call? Is account services the same as retentions?
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  #97 (permalink)  
Old 06-01-2010, 04:30 PM
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Re: Take $10 off your bill for 7 months. Or the $10/24 deal ( For the complainers )

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Originally Posted by Scientific View Post
Doh! What number did you call? Is account services the same as retentions?

yeah a/s is now retentions
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  #98 (permalink)  
Old 06-01-2010, 06:58 PM
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Re: Take $10 off your bill for 7 months. Or the $10/24 deal ( For the complainers )

HAHAHA nothing worked for me and my line expires in 8 week

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You are on a secure session with a Sprint Specialist.
Session ID: 9369597
3:34:59 PM System
Connected to sprint-ap1.cnxchat.com
3:34:59 PM System
Session ID: 9369597
3:34:59 PM Jason
Initial Question/Comment: upgrade
3:35:04 PM System
Please wait and the next available specialist will be with you shortly.
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Thank you for contacting Sprint. My name is Karissa M. In order to better assist you, may I please have your first and last name?
3:35:17 PM Jason
Jason

3:35:34 PM Karissa M
Thank you, How may I assist you with upgrading, today?
3:39:47 PM Karissa M
May I ask if you are still with me?
3:39:48 PM Jason
My line is eligible for an upgrade and Im thinking of going with the EVO but dont like the idea of a $10 dollar reoccurring fee for a richer data experience especially in a non 4g area. My wife's been asking for an Iphone but I'm not sold on that service either is there anything that can be done about that fee
3:40:18 PM Karissa M
Please allow me one moment.
3:43:10 PM Karissa M
I apologize however this is a systematic price equipment in which is required for this device to allow the full abilities of the device.
3:43:56 PM Karissa M
However with the Iphone a 30.00 feature is required with the device in addition to the actual plan.
3:44:09 PM Jason
Also sorry about the past due bill my wife has a genetic disorder called friedreich ataxia and has been in and out of the hospital the bill with be caught up thursday
3:45:14 PM Karissa M
I greatly apologize. However the 10.00 feature is required for the device. however there are other devices which do not require this feature.
3:47:49 PM Jason
Yeah I understand but an Iphone or evo is what she wants and I'm not fond of either fee but Ill have to pay 1 shes an apple fan not myself I'm trying to get her on board with the EVO. Its OK we'll probably just shut that line down in august so she can get her Iphone
3:49:21 PM Karissa M
I greatly apologize for the inconvenience, however with this device to obtain the Richer data experience with the advanced processor within the 3g and 4g service areas.
3:49:29 PM Karissa M
May I ask if you have any further questions today?
3:49:53 PM Jason
nope no questions
3:50:30 PM Karissa M
Thank you, Again I greatly apologize for the inconvenience of the 10.00 charge. I hope you have a wonderful evening.
3:51:14 PM Jason
but might I add the richer data experience is some what of a joke . I don't pay higher internet prices because my computer is faster but thanks
3:51:32 PM Karissa M
I greatly apologize.
3:52:00 PM Jason
I understand your just on the other end
3:52:22 PM Karissa M
I hope you have a wonderful evening. Thank you for contacting sprint.



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  #99 (permalink)  
Old 06-01-2010, 06:59 PM
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Re: Take $10 off your bill for 7 months. Or the $10/24 deal ( For the complainers )

You won't get the $10/24..nor will anyone else.. That promotion is OVER!
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  #100 (permalink)  
Old 06-01-2010, 07:25 PM
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Re: Take $10 off your bill for 7 months. Or the $10/24 deal ( For the complainers )

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Originally Posted by apristel View Post
You won't get the $10/24..nor will anyone else.. That promotion is OVER!
LOL...depends on your persuasion techniques...because I just got the $10/24 w/ my latest call to account services!
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