Picture mail cannot launch

lemeiux1 · #1 (**permalink**) 02-09-2009, 01:04 AM

I havent recieved a picture mail in a while but today my phone lit up like it was recieveing a message and then a message came up "cannot launch sprint picture mail." I later found out my friend did in fact send me a picture message. I havent changed anything why cant I receive it?

Oh and I cant launch it at all from my phone, like if I go into picture messages and try to click an old one, same message pops up

any ideas??

**skeegcpp** · #2 (**permalink**) 02-09-2009, 01:21 AM

1st: try to go to pictures.sprintpcs.com from a pc or in skyfire from your phone(opera or IE will not work for this)
2nd: get your password and successfully log into your picmail acct
3rd: once you can log in, try it again. if no worky

can u browse the web on your phone ok?? use IE and go to google.com for example. if u can browse, uninstall and reinstall the picmail app(sprint picmail or sMMS) you are using

try it again