sprint customer service - Page 2

bkhoste · #1 (**permalink**) 11-05-2008, 06:49 PM

I think it depends on the store you find, I have had great experiences at stores in Ohio and in Oregon. Well, as I posted in another thread there was one store in Oregon that sucked, but it was more one persons attitude then the entire store.

deanwoof · #2 (**permalink**) 11-06-2008, 01:47 AM

Quote:

Originally Posted by bkhoste

I think it depends on the store you find, I have had great experiences at stores in Ohio and in Oregon. Well, as I posted in another thread there was one store in Oregon that sucked, but it was more one persons attitude then the entire store.

i'm curious where did you go in oregon?

and OP could you be more specific in how sucky CS is?

a2k · #3 (**permalink**) 11-05-2008, 06:52 PM

Worst CS, best prices!

**indagroove** · #4 (**permalink**) 11-06-2008, 05:29 AM

I like to call when I'm dunk in the middle of the night, and flirt with the Filipina girls they route my calls to at 3am.

**rainfreak** · #5 (**permalink**) 11-06-2008, 10:15 AM

Quote:

Originally Posted by indagroove

I like to call when I'm dunk in the middle of the night, and flirt with the Filipina girls they route my calls to at 3am.

And then post on here about calling drunk at 3am and flirting...

worldaviator · #6 (**permalink**) 11-06-2008, 08:50 PM

Quote:

Originally Posted by indagroove

I like to call when I'm dunk in the middle of the night, and flirt with the Filipina girls they route my calls to at 3am.

LOL.. yeah I can tell from their accent that they are in the Philippines as well.

jhiciano · #7 (**permalink**) 11-07-2008, 01:23 AM

Quote:

Originally Posted by a2k

Worst CS, best prices!

only when partner employee discount, but cs sucks

freegood · #8 (**permalink**) 11-07-2008, 12:19 PM

They're the most generous even if they aren't the most knowledgable of the providers.

**willysp** · #9 (**permalink**) 11-07-2008, 12:54 PM

I just got a shock:

Submitted a rebate for my Diamond a while ago, just checked the rebate website - it says 'approved, check in 30 days'.

This is the first time EVER that happened - prior 3 times, it always got rejected and I had to go through contortions to get my check.

They're still not perfect (f***ed up a port for me earlier this year), but much better than in the past.

abovelegit · #10 (**permalink**) 11-05-2008, 06:58 PM

Honestly, they've improved in most areas. Changing my caller ID, setting up my Diamond, all that was a lot easier than I thought it would be. Granted there are some CS employees who are clueless, but they are improving...

http://www.engadget.com/2008/10/20/s...recent-survey/