sprint customer service

kasha278 · #1 (**permalink**) 11-05-2008, 04:22 PM

is it just me or is customer service for sprint useless?

violent31601 · #2 (**permalink**) 11-05-2008, 04:27 PM

I think the Customer service is great, switch to T-Mobile and see how "great" their service is

the7thson · #3 (**permalink**) 11-05-2008, 04:41 PM

Quote:

Originally Posted by kasha278

is it just me or is customer service for sprint useless?

100% true. They don't speak english, they are incapable of understanding simple sentences, unable to answer simple questions like "how are you", "what is your name" and "are you a retarded monkey failing at impersonating a actual person?"

Epic fail imo.

violent31601 · #4 (**permalink**) 11-05-2008, 04:45 PM

meh, you guys just arn't talking to the right people

Donatom3 · #5 (**permalink**) 11-05-2008, 04:45 PM

I think their service has gotten alot better over the past couple of years. I've been a customer for almost 8 years. Email support has always been my best option for help though.

mbord · #6 (**permalink**) 11-05-2008, 04:48 PM

NO.... they are crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11

violent31601 · #7 (**permalink**) 11-05-2008, 04:49 PM

i'm telling you guys, go to T-Mobile and you will be in for a surprise

**willysp** · #8 (**permalink**) 11-05-2008, 06:35 PM

Sprint is much better than 2 or 3 years ago. My last 4 or 5 interactions have been fine.

bkhoste · #9 (**permalink**) 11-05-2008, 06:49 PM

I think it depends on the store you find, I have had great experiences at stores in Ohio and in Oregon. Well, as I posted in another thread there was one store in Oregon that sucked, but it was more one persons attitude then the entire store.

a2k · #10 (**permalink**) 11-05-2008, 06:52 PM

Worst CS, best prices!