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  #21 (permalink)  
Old 10-24-2008, 12:20 AM
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Re: Diamond Complaints
Quote:
Originally Posted by neilson View Post
I'm talking to Sprint right now, they're getting me to Tech Support. How should I position asking for a Pro?
way to have a game plan, tell them you use slingbox alot and heat is an issue.
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  #22 (permalink)  
Old 10-24-2008, 12:21 AM
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Re: Diamond Complaints
It easy heats up with normal usage. He actually has a legit case. That is why once again it is important to flood the complaints in ASAP
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  #23 (permalink)  
Old 10-24-2008, 12:36 AM
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Re: Diamond Complaints
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Originally Posted by athlet1c View Post
It easy heats up with normal usage. He actually has a legit case. That is why once again it is important to flood the complaints in ASAP
i realize its a legit case, considering thats why there upgradding me to a pro. slingbox magnafies the heat issue.
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  #24 (permalink)  
Old 10-24-2008, 12:38 AM
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Re: Diamond Complaints
I totally agree Darren > i want to get the sling box too. I hear great things about
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  #25 (permalink)  
Old 10-24-2008, 12:39 AM
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Re: Diamond Complaints
Moved to Diamond Forum.

late,
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  #26 (permalink)  
Old 10-24-2008, 12:42 AM
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Re: Diamond Complaints
Ok cool . MY first thread did not know where to place it. And don't forget to call in your complaint even if you dont have one
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  #27 (permalink)  
Old 10-24-2008, 12:44 AM
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Re: Diamond Complaints
Quote:
Originally Posted by athlet1c View Post
I totally agree Darren > i want to get the sling box too. I hear great things about
im on your side on the complaint issue, with sling the heat problem is way worse for me. p.s slingbox is the best money i ever spent.
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  #28 (permalink)  
Old 10-24-2008, 12:46 AM
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Re: Diamond Complaints
Yeah I hear Darren . I will probably get one once i get the Touch Pro. I travel a lot and while in class or even in bed its cool to give me something to do..... Sprint TV just isn't enough
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  #29 (permalink)  
Old 10-24-2008, 12:56 AM
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Re: Diamond Complaints
2nd guy I talked to said he had others call in with this issue and he recommended me bring the phone into a Repair Center to be physically examined, but he is gonna file a report too on the issue.

EDIT: I mentioned the Touch Pro(as the phone that's like the Diamond, but with a slideout keyboard), and he was aware that it had been delayed until early November. He is notating on my account that I can bring the Diamond into the repair center and they can replace the phone with a Touch Pro.
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  #30 (permalink)  
Old 10-24-2008, 12:59 AM
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Re: Diamond Complaints
Did you by the unit in the Store or online ? If online the replacement of teh touch pro would have to come from Telesales
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