Diamond Heating Issues Explained?

[MrMonkee]

Originally Posted by arc

Here Is A Tidbit I Think You Guys That Just Got Your Diamond Might Like To Know, I Called Sprint being That My Phone is Having The Heat Issue As Well, When I Spoke To The Technical Assistance Team They Told Me That They Had No Documented Issues With Heat On The Touch Diamond, And They Told Me That I Needed To Take It To A Sprint Store. I Explained To Them That The Nearest Store Was 30 Miles Away And That I Didnt Get Off Work Till After The Store Closed Anyways And They Transferred Me To Account Services. When They Picked Up My Call, They Said That They Had Multiple Documentations Of The Issue And Being That It Is A Known Issue I Can Swap My Diamond For Either Another Diamond Or A Pro, So Now On November 2nd I Will Have A Touch Pro Sitting In My Hands, Just Figured The Guys Just Getting Their Phones Might Want To Look Into This. The 30 Day Swap Thing Wasnt A Problem Either As It Is A Known Problem, I Had My Phone For 35 Days.

Cool, thanks for the info, But Why The Caps On Every First Letter Of Your Post? Lol

[arc]

Sorry, Just The Usual Way I Type, The Old School Typing Programs I Used As A Kid Taught Like That And I Havent Been ABle To Break The Habit Since, I'm Trying lol
m T

[gordec]

Guys, I had the Diamond for 2 weeks and now the Pro. The Pro doesn't get hot at all, just warm. That's with many >30min phone calls. I am not gonna take apart my phone, but I think there has to be a difference either in the radio or heat sink.

[eptd]

Originally Posted by arc

Sorry, Just The Usual Way I Type, The Old School Typing Programs I Used As A Kid Taught Like That And I Havent Been ABle To Break The Habit Since, I'm Trying lol
m T

What the heck kind of program is that used for?

[MrMonkee]

Its wierd but sometimes my phone will get hot for no reason. Just sitting in my pocket doing nothing and it still gets hot.

[Success100]

Originally Posted by MrMonkee

Its wierd but sometimes my phone will get hot for no reason. Just sitting in my pocket doing nothing and it still gets hot.

i 4got who it was here but someone found that the phone randomly gets "stuck" in these processing loops and murders the battery on occasion. if ur phone is getting hot and you have no programs open and your not using it, RESET IT! or say hello to a dead battery real fast. Why does this happen? dont ask me, i just know that a soft reset fixes the issue

[ntony]

Originally Posted by arc

Here Is A Tidbit I Think You Guys That Just Got Your Diamond Might Like To Know, I Called Sprint being That My Phone is Having The Heat Issue As Well, When I Spoke To The Technical Assistance Team They Told Me That They Had No Documented Issues With Heat On The Touch Diamond, And They Told Me That I Needed To Take It To A Sprint Store. I Explained To Them That The Nearest Store Was 30 Miles Away And That I Didnt Get Off Work Till After The Store Closed Anyways And They Transferred Me To Account Services. When They Picked Up My Call, They Said That They Had Multiple Documentations Of The Issue And Being That It Is A Known Issue I Can Swap My Diamond For Either Another Diamond Or A Pro, So Now On November 2nd I Will Have A Touch Pro Sitting In My Hands, Just Figured The Guys Just Getting Their Phones Might Want To Look Into This. The 30 Day Swap Thing Wasnt A Problem Either As It Is A Known Problem, I Had My Phone For 35 Days.

Sorry if this question sounds stupid:
do u have to pay extra to get the pro? if so, how much?

[toinejuan]

Originally Posted by ntony

Sorry if this question sounds stupid:
do u have to pay extra to get the pro? if so, how much?

There is a $50 differential in price, not including tax of course. I am sure you know how the saying goes, "We collect tax, not charge them." Anyhow, if their going to allow you to just do a swap you may not have to pay anything but if they do charge you, that's what it's going to be.

[frankiej187]

i'm happy with my diamond but hey how did u overclock it

[vincemash]

Originally Posted by arc

Sorry, Just The Usual Way I Type, The Old School Typing Programs I Used As A Kid Taught Like That And I Havent Been ABle To Break The Habit Since, I'm Trying lol
m T

man...it really messes with my eyes trying to read your posts...maybe its just me..


Does anyone have confirmation that the Diamond's being shipped now don't get as hot?