Sprint Diamond battery problem - Page 2

**cornelious2** · #11 (**permalink**) 10-15-2008, 08:19 AM

try setting your phone to 1x only while at work. poling in and out of evdo is a HUGE issue with batteries.

**gator352** · #12 (**permalink**) 10-15-2008, 08:39 AM

I guess I'm a lucky one. I'm in a good coverage area and my batt will last for a good 12-14 hours with average use. I did however, install that batt tweak and it seemed to help somewhat. And I do after about 2 to 3 regular charges (from near dead), let it cycle down and drain ( to completely dead) then charge it overnight and that seems to ensure a FULL charge. Li-ion batts do not have a memory per-say, but they do need to be cycled to ensure all cells within the batt get a charge.

Antrax · #13 (**permalink**) 10-19-2008, 10:00 PM

Last Friday I went to the Sprint Store to exchange my phone because of the high battery consumption and they told me that it's a know problem and they are working on a software update to fix the problem. They told that they could exchange it for another model, but if I really like it I should wait for the update.

**rainfreak** · #14 (**permalink**) 10-19-2008, 10:03 PM

Quote:

Originally Posted by Antrax

Last Friday I went to the Sprint Store to exchange my phone because of the high battery consumption and they told me that it's a know problem and they are working on a software update to fix the problem. They told that they could exchange it for another model, but if I really like it I should wait for the update.

Let me translate that for you:

blah blah blah... we want your money... blah blah blah... we have no answers... blah blah blah... we are just dumb customer service people... blah blah blah... we will tell you whatever you want to hear... blah blah blah... we just want you to leave our store... blah blah blah...

sn0b0ard · #15 (**permalink**) 10-19-2008, 10:31 PM

On light usage on my phone (a few calls and texts), my phone has lasted now almost 2 full days without a charge. Cycling the phone does help with battery life, but don't drain the battery almost dead (it's not good for Lithium Ion batteries).

**athlet1c** · #16 (**permalink**) 10-19-2008, 10:33 PM

wow you have much better life with your unit than I . My unit seems to have died very quick some times within 4 to 6 hours of light usage . Heats up well

sn0b0ard · #17 (**permalink**) 10-19-2008, 10:45 PM

Quote:

Originally Posted by athlet1c

wow you have much better life with your unit than I . My unit seems to have died very quick some times within 4 to 6 hours of light usage . Heats up well

I would exchange it for a new one. When you get the new one, make sure that your dpad keys work as well.

kevin813 · #18 (**permalink**) 11-02-2008, 02:10 PM

what does the dpad have to do with it?

golfman32 · #19 (**permalink**) 11-02-2008, 03:36 PM

I am guessing Sprint and telus have same issue.

I would agree that a proper method needs to be used to see if battery drain is really a problem.

I have disabled my GPS, use about 3 hours of data and am at 2 bars of battery left.

I have called HTC support and Telus support, they claim they are not receiving any calls. telus offered $10/month off my plan for the inconvenience.

Then, I found this closed thread on this site:

http://forum.ppcgeeks.com/showthread.php?t=41096

According to someone at HTC, the Diamond has 2 flaws, one is the refresh for the radio on the Diamond is set to 100ms vs normal 300ms, second flaw is a plate that was installed on Diamond's which will be installed on Diamond Pro.

This leads me to believe there really is a problem with the Diamond. The folks with GSM version have a smaller battery and have less issues.

If there is a battery tweek that will change the radio refresh to 300ms, please post or set link in this thread.

As for the plate that was not installed, I am guessing carrier want this kept quiet so they do not have to create a plan with HTC to retrofit thousands of CDMA diamonds shipped.

More users need to complain and force carriers/HTC to agree these are issues.

Golfman32

cappy · #20 (**permalink**) 11-02-2008, 04:02 PM

Quote:

Originally Posted by golfman32

I am guessing Sprint and telus have same issue.

I have disabled my GPS, use about 3 hours of data and am at 2 bars of battery left.

I have called HTC support and Telus support, they claim they are not receiving any calls. telus offered $10/month off my plan for the inconvenience.

Golfman32

Take the $10.00. It is a gift. How many hours of active data would you like to get? If you expect more than 4 hours of data on a charge, do not hold your breath. It won't happen until electric cars get 300 miles to a battery charge and oil goes back to $10.00 per barrel.