Internet not working? Possible Fixes!!

[carlos6905]

I changed the 0 to 1 and after trying to get the epst lock code from the customer rep. that walked me trough a 2 hour trial and error technical advice that weren't able to resolve the problem when I finally got the code changed the 0 to 1 reseted and still not working tryied couple of things and finally called back to sprint and asked them to reset my user name not easy to get that when they seem like they rrrrreeeeeeaaaalllllyyyyy want to "help" you. so they reseted the user name I left the 0 as 1 imputed my new user name and soft reseted, guess what still not working so finally I updated profile, which I had bein doing most of the time on every step only that this time boom it worked hope this might help you guys.

[rufio1969]

The Update profile didn't work but changing the 0-1 did work. Thanks.

[suzukichic01]

So I just spent the better part of 5 hours trying everything under the sun to fix this problem. This site is wonderful in helping to resolve this issue. All in all though, this is what I did...

Change the 0 to a 1
found out I had Dialing Rules selected under connection settings (big no no)
Then went to System settings and went to Update Profile... it fixed all the Code 67 I was getting.

Sometimes, don't you just feel smarter than the customer service agent that's "trying" to help you?

[Suture]

I've been having this problem from time to time. I already had a "1" in that entry -- the only solution I've found that works is to pull the battery for a few seconds. This is driving me crazy.

[unclutchable]

Originally Posted by rufio1969

The Update profile didn't work but changing the 0-1 did work. Thanks.

Opposite worked for me a few days ago. I wasn't getting any data connection at all, even when I screwed around in the EPST for a while. I flashed back to stock ROM and updated my profile and it worked.

[nctrevor24]

HI im not going to look through all these posts so im just going to post my fixxes

p.s. i work for sprint and also own a touch diamond

activate profile to one will fix the issue if and only if the ip address and home domain has numbers in it and is not 0.0.0.0 if thats the case u have to call tech support they need to send updates to your phone and then u update profile if you flashed your rom to juicy or anyone else you wont have update profile i actually found a cab file for it on this forum so just do some searching but tech support is being more aware of this issue but be patient it does take them a while to fix it

[mmariecrys]

This got me going-thanks!

[silence12782]

Thanks for the info guys!!

[wallman]

Sprint will not give me my MSL

[Jbbrack03]

Hey guys, I'm having some trouble setting up my web. I've got the HTC Diamond (originally from Sprint) and I've moved it over to Metro PCS. I installed an Altell ROM on it (I was advised that this would make it easier to update my settings) and I can't get this thing to connect. I was looking at your solution, and I can't seem to find the place to change this setting from 0 to 1. I open my EPST settings and I go to edit, but there is nothing about active profile.

Dialing ##3282# does nothing on my phone and I can get into my EPST by using ##778. I'm running Metro PCS PRL 2001 and I'm wondering if this setting might be my problem. I have tried absolutely everything that people have suggested and it just won't connect (yes I have the $45 plan). It keeps giving me an error that says that my username/password is incorrect for #777. I'm using tendigitnumber@mymetropcs.com for username and metropcs as my password. I'm so very frustruated with trying to get this to work. I've been trying for over a week now with no success.

I've changed my ROM, updated my PRL, updated my Radio... nothing! Please help!!!