[carlos6905]

I changed the 0 to 1 and after trying to get the epst lock code from the customer rep. that walked me trough a 2 hour trial and error technical advice that weren't able to resolve the problem when I finally got the code changed the 0 to 1 reseted and still not working tryied couple of things and finally called back to sprint and asked them to reset my user name not easy to get that when they seem like they rrrrreeeeeeaaaalllllyyyyy want to "help" you. so they reseted the user name I left the 0 as 1 imputed my new user name and soft reseted, guess what still not working so finally I updated profile, which I had bein doing most of the time on every step only that this time boom it worked hope this might help you guys.