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  #211 (permalink)  
Old 09-16-2008, 07:02 PM
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Re: Anyone have tracking info for their Diamond Shipment?

FWIW I was told be my account manager that power has been restored and they should have them all out and in our hands (assuming you had one day shipping like me) by Friday this week...
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  #212 (permalink)  
Old 09-16-2008, 07:03 PM
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Re: Anyone have tracking info for their Diamond Shipment?

Just got this from the ups.com website

Package Progress
Location Date Local Time Description
LOUISVILLE,
KY, US 09/16/2008 6:33 P.M. ORIGIN SCAN
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  #213 (permalink)  
Old 09-16-2008, 07:11 PM
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Re: Anyone have tracking info for their Diamond Shipment?

Quote:
Originally Posted by TheoO View Post
Just got this from the ups.com website

Package Progress
Location Date Local Time Description
LOUISVILLE,
KY, US 09/16/2008 6:33 P.M. ORIGIN SCAN
Well that's awesome for u! Sucks for the rest of us. I'm so sick of waiting I don't know what to do. I've checked my order status(both numbers) and still processing
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  #214 (permalink)  
Old 09-16-2008, 07:12 PM
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Re: Anyone have tracking info for their Diamond Shipment?

Quote:
Originally Posted by Success100 View Post
Well that's awesome for u! Sucks for the rest of us. I'm so sick of waiting I don't know what to do. I've checked my order status(both numbers) and still processing
oh so NOW you wanna come back eh?
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  #215 (permalink)  
Old 09-16-2008, 07:13 PM
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Re: Anyone have tracking info for their Diamond Shipment?

Quote:
Originally Posted by TheoO View Post
Just got this from the ups.com website

Package Progress
Location Date Local Time Description
LOUISVILLE,
KY, US 09/16/2008 6:33 P.M. ORIGIN SCAN
hey theoO did you check the order status page before and it showed the tracking number?
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  #216 (permalink)  
Old 09-16-2008, 07:17 PM
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Re: Anyone have tracking info for their Diamond Shipment?

Quote:
Originally Posted by eman View Post
I just had a chat with sprint online. I know it is long but you will be amazed how dumb these people really are....Does anyone know where I can send this chat to in Sprint to see the service I just received? The good thing about the chat is it is all documented....Enjoy!
Damn dude give them a break.
You know there was a power outage.
Just chill out you'll get your phone.
Had you been talking to me like that i would have disconnected you..

Last edited by bionic1ball; 09-16-2008 at 07:22 PM.
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  #217 (permalink)  
Old 09-16-2008, 07:23 PM
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Re: Anyone have tracking info for their Diamond Shipment?

It's official, Sprint can do nothing right. It's no wonder why the company is in such a hole financially.

I can't believe that their agents have absolutely NO way to follow an order through their system just by the order number... The Rep I spoke with just kept repeating that no tracking number had been created yet.

I spoke with a supervisor that said she was going to expedite this order to go out ASAP, as I had it shipped to the hotel I am in until Thursday... What this really means is that my order was either cancelled or she put it in the slow lane.
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  #218 (permalink)  
Old 09-16-2008, 07:28 PM
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Re: Anyone have tracking info for their Diamond Shipment?

Quote:
Originally Posted by bionic1ball View Post
hey theoO did you check the order status page before and it showed the tracking number?
yeah, the tracking number has been up all day, it just didnt give me any info, i had called sprint and ups and neither could tell me why there was no information. but about five minutes after i called sprint back and they told me the phone was still in the warehouse it just showed up. so according to ups shipping time, it should be here tomorrow, i will keep everyone informed.
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  #219 (permalink)  
Old 09-16-2008, 07:31 PM
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Re: Anyone have tracking info for their Diamond Shipment?

Quote:
Originally Posted by eman View Post
I just had a chat with sprint online. I know it is long but you will be amazed how dumb these people really are....
hey even though she wasnt much help, she wasnt lieing about telesale, theyre actually open around the clock, i was on the phone with them that night a 1:30 am. but even still you should have a number by now.
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  #220 (permalink)  
Old 09-16-2008, 07:33 PM
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Re: Anyone have tracking info for their Diamond Shipment?

Quote:
Originally Posted by mtkates View Post
I got tired of the run-around I keep getting from Sprint so I decided to go with a source that I have found is a LOT more reliable. Here's how it went.

Q. Will my Diamond show up today?
A. My reply is no.

Q. Will it show up tomorrow?
A. Don't count on it.

Q. How about Thursday?
A. Very Doubtful.

Q. Will it be here Friday?
A. Most Likely.
LMAO!
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