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  #121 (permalink)  
Old 09-16-2008, 12:48 PM
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Re: Anyone have tracking info for their Diamond Shipment?

Yes they do

My guess is its all standard crap. Using Ike as an easy out most likely. I don't know for sure but I find it odd that Sprints only Distro Warehouse is in Houston???? not buying it.
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  #122 (permalink)  
Old 09-16-2008, 12:51 PM
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Re: Anyone have tracking info for their Diamond Shipment?

From Sprintusers.com

Bad news guys! I Pre-ordered my phone through EVP on the 10th. Have been corosponding with the EVP rep almost daily since then. He confirmed that the order had been placed on the 14th, and to expect delivery on the 16th as UPS DOES NOT pick up on Sunday. I just received this email from him.

""To my customers…



I just received word that there may be some issues on the delivery of the phones that you have ordered. I have copied and pasted the message exactly as I have received it. As soon as the tracking numbers are updated, I will send it to you.



Sorry for the inconvenience.

Issue: Hurricane Ike has knocked out power to the UPS/Sprint warehouse in Louisville, KY.

Impact: The warehouse is anticipating that at least 90% of all orders will not be fulfilled today . This is due to limited power at the site.

Workaround: None at this time. Please set the expectation that order fulfillment may be delayed as much as 48 hours for all orders placed after Saturday night.""
I am not the original poster...just putting it here for your info.

Last edited by jreach; 09-16-2008 at 12:54 PM.
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  #123 (permalink)  
Old 09-16-2008, 12:52 PM
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Re: Anyone have tracking info for their Diamond Shipment?

Guess I was off base about the Houston thing...still Louisville????? Didn't see them in the news with power outages but it wouldn't surprise me.
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  #124 (permalink)  
Old 09-16-2008, 12:59 PM
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Re: Anyone have tracking info for their Diamond Shipment?

well i can confirm that the Louisville building is out of power,i am an employee in Cincinnati. after the storm sunday over 700,000 people and businesses were powerless throughout the area. we are a repair center and were told yesterday that the Louisville building was running at 50% and that any orders placed for phone replacements would be held up. I was just hoping that my new diamond was not coming from that building.
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  #125 (permalink)  
Old 09-16-2008, 01:04 PM
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Re: Anyone have tracking info for their Diamond Shipment?

Check your status pages...I just got a tracking number! I ordered on 9/14 at about 9AM EST if that helps anyone.

BUT, UPS can't find it on their tracking site. Figures.

Last edited by drnezzy; 09-16-2008 at 01:09 PM. Reason: Added order time info.
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  #126 (permalink)  
Old 09-16-2008, 01:06 PM
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Re: Anyone have tracking info for their Diamond Shipment?

Thanks TheoO,

I have been burned so many times by Sprint I admit I am very skeptical, thanks for restoring some of that trust.
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  #127 (permalink)  
Old 09-16-2008, 01:07 PM
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Re: Anyone have tracking info for their Diamond Shipment?

Quote:
Originally Posted by drnezzy View Post
Check your status pages...I just got a tracking number!

BUT, UPS can't find it on their tracking site. Figures.
At least it means UPS has their hands on it now expect it soon.
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  #128 (permalink)  
Old 09-16-2008, 01:07 PM
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Re: Anyone have tracking info for their Diamond Shipment?

just checked but still got the same message:

Your order is awaiting processing at the warehouse. Please allow 3-5 business days for delivery. If you have questions, please call 866-789-8292 between 8:00 a.m. EST to 11:00 p.m. EST Monday to Friday or 9:00 a.m. EST to 9:00 p.m. EST on Saturdays and Sundays.
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  #129 (permalink)  
Old 09-16-2008, 01:08 PM
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Re: Anyone have tracking info for their Diamond Shipment?

I just reloaded my order status page on sprint.com and now it says this..... "Your order has been shipped and activated. Click on the shipping tracking number to track the progress of your order. Please allow 3-5 days for delivery. If you have questions, please call 866-789-8292 between 8:00 a.m. EST to 11:00 p.m. EST Monday to Friday or 9:00 a.m. EST to 9:00 p.m. EST on Saturdays and Sunday" I ordered around 2 a.m. on Sunday morning if that helps any of you.
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  #130 (permalink)  
Old 09-16-2008, 01:08 PM
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Re: Anyone have tracking info for their Diamond Shipment?

Drnezzy when did you place your order?
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