replacement from Verizon -- your opinion desired

[kayem954]

I just cracked my screen and my question is this:

I have WM6 on my device and I need to send it in for replacement. Did everyone flash to an official ROM before sending their devices in or is it unnecessary?

Thanks in advance

[ppcboi318]

the way i see it once you pay the insurance company your $50 deductible and have the replacement in your hands, what can they do. Now if you can still flash back to the factory rom without a problem then do it, but if your screen is cracked bad to where you can't see what you are doing then don't worry about it. You can't possibly be the first person in the history of sending replacement phones to the insuracne company that didn't revert back to the original rom.

[yotoad]

I flashed to an official ROM, but my screen wasn't cracked . . .