replacement from Verizon -- your opinion desired

yotoad · #1 (**permalink**) 09-13-2007, 03:36 PM

i'm new to this forum, but thought that the people here would have some good insight --

so i have a custom ROM setup the way I want it for a while now (based on 3.5) -- i've had my xv6700 since march 2006, and have taken really good care of it, and besides the usual scratches and dings it looks pretty good. the only issue is with my joystick thingy (technical terminology i know) -- it's EXTREMELY loose and i have to be pretty deliberate in my navigation with it. I talked to the Verizon insurance people to see if i qualified for a replacement claim and i do . . . so my question is -- do i get a replacement? what has been your experience with replacement 6700s from Verizon? are they refurbs? lower in quality? any big issues i should know about like incompatibility with new ROMs, etc.?

s10onn2o · #2 (**permalink**) 09-13-2007, 03:45 PM

i had the same problam with mine i had to pay 50.00 and i got in two day now i haven't had a problam since i say go for it it work for me

dseig001 · #3 (**permalink**) 09-13-2007, 04:09 PM

Quote:

Originally Posted by s10onn2o

i had the same problam with mine i had to pay 50.00 and i got in two day now i haven't had a problam since i say go for it it work for me

+1 do it, the insurance always treats me great

yotoad · #4 (**permalink**) 09-13-2007, 04:15 PM

s10onn2o,
how long ago was your claim filed?

adam2dot0 · #5 (**permalink**) 09-13-2007, 04:19 PM

They do give you a refurb, at least, I got a refurb for a warranty replacement. The screen bezel looks a little chintzy compared to a new one, but other than that it's all the same. And you should reflash back to the factory rom, they could try and pull "Well since you have an unofficial rom, you voided your coverage..."

yotoad · #6 (**permalink**) 09-13-2007, 04:22 PM

I definitely will be flashing back to a factory ROM before sending it back! thanks for the reminder. any other issues that people have noticed with refurbs or replacements?

KidGixxer · #7 (**permalink**) 09-13-2007, 05:10 PM

Well i bought mine (xv6700) around the same time as you. My son (1 year old)
Thought it would be funny to throw the phone across the room and cracked my screen. Early August , When they (Asuron sp?) sent me a replacement. I receive a brand new 6700. So maybe you will get lucky too.

ggaeta · #8 (**permalink**) 09-13-2007, 05:12 PM

this is a known issue with the 6700. It happened to me as well. i dont have insurance and they still replaced mine for the $50.

s10onn2o · #9 (**permalink**) 09-13-2007, 06:08 PM

Quote:

Originally Posted by yotoad

s10onn2o,
how long ago was your claim filed?

a little over a year ago

fitbryan · #10 (**permalink**) 09-13-2007, 07:03 PM

known issue. mine was replaced without charge.