help phone broke need to get info off of it

bludevlsi · #1 (**permalink**) 05-25-2008, 06:28 PM

i have a 6700 and the screen went completely white. i did a soft reset and took the battery out and nothing happens. so i went and got a mogul. but i need to get all my numbers off my 6700. is there a way to find my contact list when i use activesync when i explore my device.
thanks

shultz · #2 (**permalink**) 05-25-2008, 07:36 PM

won't active sync put your saved contacts on your new Mogul? I just had my 6700 replaced due to a flaky card reader... I hooked up the new 6700(refurb) to my laptop at the sprint store so I could test the USB port, all my contacts transfered to the new phone via active sync. Didn't really matter in my case as I had a Resco backup on my mem card that i also used... set up my new phone with all of my programs QUICK.

John

**weedahoe** · #3 (**permalink**) 05-25-2008, 11:23 PM

Agreed, if you are using AS and have O2K3 or O2K7 then everything should sync back to the 6800. There is nothing on the 6700 by default that has the contacts in it that you can read. Thats why it is good to use PIMBackup (start using it on the 68 if you are not already). Do you have Outlook and are the contacts in Outlook?

bludevlsi · #4 (**permalink**) 05-26-2008, 11:39 AM

yeah i had pimbackup but i had it saved to my memory card and i dropped my phone a week ago and the card popped out and i didnt realize it for a couple of days so there went my back up. i dont use outlook so i dont have any contact list there.

**weedahoe** · #5 (**permalink**) 05-27-2008, 03:00 PM

For future reference, they make a piece of shareware software that sounds a alarm when the card is ejected for whatever reason. It helps to keep you from losing it.