Sprint 3 Friends Circle

[Unknown Zone]

well, for me it is not a big deal I have 660 anytime and have gone over twice in 10yrs since most of my call are on sprint cells mobile to mobile, now I would love to have "free incoming" added to my plan if I could get that, I would be set

[heavyd]

You can also do 5 people for 5 and 10 dollars.

[riironman]

i guess its not offered to everybody. just had a computer chat with customer service and they new nothing of it until i mentioned it. here are the transcripts: 10:31:53 AM System Connected with Sydney
10:31:58 AM Sydney Thank you for contacting Sprint. My name is Sydney. How may I assist you today?
10:32:01 AM jason hello
10:32:15 AM jason just have a question on the Sprint Pick 3
10:32:30 AM jason what plan does this involve?
10:33:13 AM Sydney The Pick 3 is not a feature offered in our plans.
10:34:14 AM jason this is posted of a forum. (Sprint's Pick 3 -- NEW SERVICE like T-Mobile MyFav! (Free calilng to 3 numbers)!
Look at this!

Sprint is offering a 'Pick 3' option for free right now at retentions (I don't have it), but still its cool!

You can pick 3 of your favorite numbers and call them unlimited/free; and you can change the numbers monthly.

Anyone call and see if they can confirm this. I have one friend who has. Just to see if anyone can on this board.

Currently (AFAIK) its only available through Sprint Care (telephone) @
866-881-9571

ONLY available to Ensemble customers - NO P2K availability! )
10:34:45 AM jason is this correct?
10:35:03 AM Sydney Just one moment, please.
10:36:46 AM Sydney Where was this posted?
10:37:02 AM jason a pda forum
10:38:28 AM Sydney You can call Account Services and see if they will offer the Pick 3, but that is not offered to everybody, it's not guaranteed.
10:38:53 AM jason oh ok. i was just wondering on this
10:39:03 AM Sydney No problem. Is there anything else I can assist you with today?
10:39:52 AM jason no basically thats it...i am still waiting for the gps and rev a update for the touch..i guess it will come out when it comes out
10:40:18 AM Sydney Yes, just keep checking the website for updates. Have a great day, Jason!
10:40:23 AM Sydney Thank you again for contacting Sprint. We appreciate your business.
10:40:35 AM jason you too
10:40:38 AM Sydney Thanks!
10:40:41 AM System Sydney has left this session!
10:40:43 AM System The session has ended

[alabij]

No wonder Sprint CS is so bad. You guys bug them for really trivial stuff. If something is not announced on the Sprint forum or website, there is no way on earth that a rep is going to confirm or deny it for you. I work in customer service and those are the rules.

[wldthng842]

http://www.phonenews.com/sprint-roll...-myfaves-2308/

This has been out there for a while. I know of several people that have used it.

Here a several discussions if you want to read more/hear how it works:
http://www.phonenews.com/forums/inde...topic=2767&hl=
http://www.phonenews.com/forums/inde...topic=2595&hl=
http://www.phonenews.com/forums/inde...topic=2710&hl=

[Brera]

Just talked to my Southern Rep.
Its is indeed true and has been around for awhile, but not offered to every customer, even if your bill IS over 40. They look at your minute usage and payment history. If it doesn hurt their money or your minutes.. they'll give it to you most likely.

New customer service reps WONT know what it is because they are not trained to offer this package. You have to ask to speak to supervisors or just call back untill you get a knowledgable rep.

18006396111
Available to Ensamble Cust ONLY

[Lecithin]

The reason that most CSRs havent heard of this is that it is a retention item, my girlfriends brother got it through them when he said something to the effect of Im going to cancel and go to such and such a carrier cause I can get this and pick 5 people and save my minutes....

[riironman]

Originally Posted by alabij

No wonder Sprint CS is so bad. You guys bug them for really trivial stuff. If something is not announced on the Sprint forum or website, there is no way on earth that a rep is going to confirm or deny it for you. I work in customer service and those are the rules.

i dont consider it trivial if i am paying $130 a month for service. it doesnt hurt to ask does it?

[wldthng842]

It is designed as a retention offer, once everyone if off p2k you should see it being advertised.

[wldthng842]

It never hurts to ask, you simply wasted you time by trying to find out about a secret promo from an online chat rep. Calling in and talking to a supervisor would have been more worth your time, and they probably would have given it to you.