is it possible to replace the joystick with a dpad?

[KidGixxer]

Known issue. Verizon will replace it, go to a verizon store complain a bit, tell them you have read about numerous people having the same problem and how verizon and sprint replace them.

Also go to the store near where rich snooty people live.
For some reason those store's give less hassle. Maybe cause rich people bitch way to often and for no reason.

I had to get my phone replaced for the same reason as you. And i did what i said above.

Oh and an example of how the people are at that type of stores i mention.
When i was waiting in line. 3 people in front of me where bitching that the ringer was broken and wanted a full refund and how they were going to sue.

The guy behind the counted pressed the raise volume key on the side told the morons the do need to raise the volume and sent them on there way.
But the best was a girl maybe 22 Blonde of course. Was saying here Chocolate was broken and wouldn't turn on. and that she bought it last week. Guy open up the battery took off a plastic on a battery and turned the phone on. I shit you not.