Unrecognized USB device during ActiveSync (helmi's WM6)

**guitardoc64** · #1 (**permalink**) 09-18-2007, 09:39 AM

Try getting activesyncmode from UTStarcomm. there are a couple ways to get it, but it will download and install with PIE. It fixes the unrecognised device error.

On the PDA, open Internet Explorer and type the address http://www.utstar.com/pcd/downloads/...yncmode.sa.cab
Select “Save As” into Storage card or Main Memory, then OK,
it will automatically install to the device
After install, Close all programs on the device
Tap Start, then select Programs, and then Active Sync Mode
Switch from RNDIS to USB, then tap OK
Close all programs then Sync with your computer.

DocHoskins · #2 (**permalink**) 11-23-2007, 04:52 PM

Quote:

Originally Posted by guitardoc64

Try getting activesyncmode from UTStarcomm. there are a couple ways to get it, but it will download and install with PIE. It fixes the unrecognised device error.

On the PDA, open Internet Explorer and type the address http://www.utstar.com/pcd/downloads/...yncmode.sa.cab
Select “Save As” into Storage card or Main Memory, then OK,
it will automatically install to the device
After install, Close all programs on the device
Tap Start, then select Programs, and then Active Sync Mode
Switch from RNDIS to USB, then tap OK
Close all programs then Sync with your computer.

Worked like a charm. The url posting on this forum left out some letters, but just had to look at the status bar on my browser to see the entire link.

This has been a problem since I got the phone. I usually just had to power cycle the phone to work. Not today...then I come here to see THE solution. Thanks.

**luv2chill** · #3 (**permalink**) 11-23-2007, 07:11 PM

Quote:

Originally Posted by DocHoskins

Worked like a charm. The url posting on this forum left out some letters, but just had to look at the status bar on my browser to see the entire link.

This has been a problem since I got the phone. I usually just had to power cycle the phone to work. Not today...then I come here to see THE solution. Thanks.

That was not necessary. WM6 and later builds of WM5 all have that functionality built in (Settings->Connections->USB to PC).

zenok · #4 (**permalink**) 05-09-2008, 11:32 PM

I'm having the same issue with unrocognized USB device. My mogul worked fine and then out of the blue I started getting this error. I've tried all the advice in this forum to no avail. I've tried it on two other computers and still get the same error and my wifes mogul syncs up fine to my computer... Has everyone else been able to resolve this issue?