WARNING, thumbplay

[Scrotum]

This problem is very easy to avoid, read the fine print. Do the ringtones on these sites even work for WinMo phones?

[johnnychimpo]

There are several companies out there that have similar tactics. I had a text message sent to me with like a daily horoscope and BAM 9.99 a month charge. Lucky i check my damn bill like a hawk. Just think of how many people out there never check to see where the charges are coming from.

[rufio1969]

Originally Posted by fat boy

SPRINT did??? I went down there and showed my disappointment that they could even allow this to happen to there clients(I would never bill to my clients for some other business) and they said they have absolutely nothing to do with this and wouldn't refund.

You know what I forgot who I called. But I'm pretty sure it was Sprint because the account was credited what she was charged. I doubt the company would have done that.

Also I made sure my sister never signed up for that **** again. She swears they just started coming, but whatever. After that they stopped sending the texts and she was never charged again.

[mbiondo]

I came across your posting this morning and wanted to offer my assistance. Feel free to call our 24/7/365 Customer Care @ 877-848-6299 or drop me a line. I'm confident that I can resolve this for you. Thumbplay offers a great service and if you are not completely satisfied we'll provide you a full refund. Hope to chat with you soon.

Michael Biondo
Thumbplay
Senior Director Customer Operations
646-808-1536

[Compusmurf]

Very brave thing you did there Michael.

[blue4shizzle]

Originally Posted by Compusmurf

Very brave thing you did there Michael.

lol, very brave indeed..

[Cicatrize]

Since no one's said it yet...

What? People actually fall for that crap?

I've you're no stranger to current multi-media, you should know that NOTHING is free. lol

[vipertk8]

Originally Posted by Cicatrize

Since no one's said it yet...

What? People actually fall for that crap?

I've you're no stranger to current multi-media, you should know that NOTHING is free. lol

Lol

I second thee! People nowdays fall for these all the time.....

BTW Michael

Can you actually give us an insight on why this actually happens? there's definitely something that doesn't check out.......

TK

[chronster]

Originally Posted by mbiondo

I came across your posting this morning and wanted to offer my assistance. Feel free to call our 24/7/365 Customer Care @ 877-848-6299 or drop me a line. I'm confident that I can resolve this for you. Thumbplay offers a great service and if you are not completely satisfied we'll provide you a full refund. Hope to chat with you soon.

Michael Biondo
Thumbplay
Senior Director Customer Operations
646-808-1536

your business is despicable. Just my opinion have a nice day

[fat boy]

Originally Posted by mbiondo

I came across your posting this morning and wanted to offer my assistance. Feel free to call our 24/7/365 Customer Care @ 877-848-6299 or drop me a line. I'm confident that I can resolve this for you. Thumbplay offers a great service and if you are not completely satisfied we'll provide you a full refund. Hope to chat with you soon.

Michael Biondo
Thumbplay
Senior Director Customer Operations
646-808-1536

While on one hand I can't agree with this billing as a business practice, apparently it is more than exceptable in the industry and is seen as a valid way individuals can make purchases with their phone easily. Sprint refunded me after calling customer care. In either case I admire any business that is willing to stand by their product and this post by Michael is not "brave", it's professional quality, thanks.