8 APR 09 - UPD 25: Mods please lock this thread!

[Kamokazi]

Originally Posted by TallJason

First, I should say THANK YOU because I have enjoyed using the SSK rom immensely! However, I only now post the thank you when I have hit a snag.

I think I may have bricked my TouchPro. Any thoughts or suggestions on this:

The phone is/was running a custom ROM(SSK 1.5). I was testing out an application called mSafe(http://www.motionapps.com/product/msafe/). It is a remote lock/wipe software. The Remote lock worked fine and I attempted the remote wipe (after a full backup via Sprite). The phone is now stuck at the 'Verizon Wireless' boot screen saying

"Please wait, phone starting up"

It has been stuck like that for over an hour. I performed a soft-rest via the reset button on the bottom, and it returns to the same screen. The phone will NOT power-off unless I remove the battery at this point.

I tried a hard-reset by pressing both volume-up and volume-down buttons while pressing the reset button. This had no effect the phone seems frozen in as soon as it hits the start up screen.


Help?

-Jason

You're not bricked until the screen won't turn on...don't worry

The first thing I would try is a hard reset...they way to do this on the Verizon Touch Pro is to Hold the Center Dpad button, and press the reset hole, keep holding the Center Dpad until you see instructions on screen.

Sometimes this takes people a few tries to get it to work.

If that does not work, we have a couple other things that can be done.

[TallJason]

Originally Posted by Kamokazi

You're not bricked until the screen won't turn on...don't worry

The first thing I would try is a hard reset...they way to do this on the Verizon Touch Pro is to Hold the Center Dpad button, and press the reset hole, keep holding the Center Dpad until you see instructions on screen.

Sometimes this takes people a few tries to get it to work.

If that does not work, we have a couple other things that can be done.

Thank you!! I got it back and running now. I don't know if that is how the Remote-Wipe software is supposed to work but it certainly freaked me out!

-Jason

[Kamokazi]

Originally Posted by TallJason

Thank you!! I got it back and running now. I don't know if that is how the Remote-Wipe software is supposed to work but it certainly freaked me out!

-Jason

Glad it worked...that is the less painful method..the next step would have been to try the SD boot like Nimdock was talking about.

That is probably how it is supposed to operate...it deleted everything from the memory and made you restore from the ROM. Sounds like it works pretty well

[Nimdock]

Originally Posted by Kamokazi

Glad it worked...that is the less painful method..the next step would have been to try the SD boot like Nimdock was talking about.

Yeah, I got ahead of myself and thought that he had already performed the hard reset. If I had read more carefully I would have realized that there was no hay he had performed it.

[scrosler]

Originally Posted by Kamokazi

You're not bricked until the screen won't turn on...don't worry

The first thing I would try is a hard reset...they way to do this on the Verizon Touch Pro is to Hold the Center Dpad button, and press the reset hole, keep holding the Center Dpad until you see instructions on screen.

Sometimes this takes people a few tries to get it to work.

If that does not work, we have a couple other things that can be done.

stuck at welcome is a bad ROM. recooking will fix but you need to try and figure out what wrong first.....

Hard reset will not fix this.