Sprint HTC TP2 and Family Plan - Page 2

**Boo Boo** · #11 (**permalink**) 10-19-2009, 05:15 PM

or you can go to a store and talk to someone

**AZTECHKA** · #12 (**permalink**) 10-19-2009, 05:24 PM

I find that there is a solution for most of us. If we have been on a plan for a long time or fresh in. I agree... go in to a store and ask for a lead. They usually have some discount codes that they can apply. And they can reccomend a plan that works for YOU. Good luck bro.

p.

xx8josh9xx · #13 (**permalink**) 10-19-2009, 06:10 PM

Quote:

Originally Posted by shaggylive

I think the rep just didn't know what their doing, gave the easy answer. (possibly the one that popped on their screen.)

if the data is still showing on your plan webpage then you've got it. you should be able to 'update profile' to get it working again. if it fails, try a ##RTN# > menu > reset, then update profile again.

i did this and it worked for me thanks.....didnt tell me it whips your phone to factory settings though....

**amw1972** · #14 (**permalink**) 10-19-2009, 06:24 PM

Sprint supposed to have stopped extending contracts upon changing plans. If I'm not mistaken, a change of service and/or pricing which you deem to be considered "materially adverse to you" (should be in subscriber's agreement) should get you OUT of your contract with no ETF. However, if you want to stay with Sprint...that is what you can use to leverage retentions/cancellations/account services to keep your current plan as is...without having to be forced to upgrade.

a little video from the Consumerist talks about this exact thing, but it was from sometime ago...so use this tactic at your own risk.

Mutiny32 · #15 (**permalink**) 10-19-2009, 07:30 PM

Sprint is having net problems today. On a side note, they can pry my data plan from my cold, dead fingers if they want it, because a phone "not supporting" a data plan is absolutely untrue and I'll take it up with my state's AG.

Internet is supposed to get cheaper over time, not more expensive.

**Biggzz** · #16 (**permalink**) 10-19-2009, 07:32 PM

I purchased one at full price and activated Online with no problems.

gxnext · #17 (**permalink**) 10-19-2009, 07:55 PM

Quote:

Originally Posted by dimapb

Hello all,
I was wondering if any one of you has been successful in using TP2 on the Family Plan $69.99 with Unlimited Data for $10.00? I have purchased TP2 last week Thursday and everything has been working fine until this morning. As of this morning, my internet no longer works. I called Sprint and they are telling me that it's because of my plan and forcing me to upgrade to one of the Everything Plans. I'm very reluctant and not sure if I want to believe that. Any suggestions are highly appreciated.

That's so funny! that happened to me this morning too! only it started working again after soft resting my phone. I figured it was due to leavein the phone as modem all night or something.

budney · #18 (**permalink**) 10-19-2009, 08:13 PM

Thread moved to Carrier Discussion Forum!

**shaggylive** · #19 (**permalink**) 10-19-2009, 08:56 PM

Quote:

Originally Posted by xx8josh9xx

i did this and it worked for me thanks.....didnt tell me it whips your phone to factory settings though....

lol, sorry. the phone did though.

glad it's working for ya.

dimapb · #20 (**permalink**) 10-19-2009, 10:29 PM

Thank you all for your recommendations. ##RTN# did not work, but ##DATA# worked after hard reset. Thank you again, I'm back in business. This just reinforces my opinion of the poor customer support at Sprint, or lack there of.