Quote:
Originally Posted by shaggylive
I think the rep just didn't know what their doing, gave the easy answer. (possibly the one that popped on their screen.)
if the data is still showing on your plan webpage then you've got it. you should be able to 'update profile' to get it working again. if it fails, try a ##RTN# > menu > reset, then update profile again.
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i did this and it worked for me thanks.....didnt tell me it whips your phone to factory settings though....