Getting Raped by Verizon.

[codybear]

Originally Posted by Biker1

Wow.....for the first time since joining here, it feels like a place I left awhile ago...SU

I have been with Sprint for almost 10 years. A few years ago I was having issues with Sprint so I ported over to verizon.
What a mistake.
Almost everything I was told about the plan I was switching to was a lie.
I ported back to sprint after 3 days.
It took me 7 months to get the money that was due me back from verizon.
That was then and now is now.
I don't know if things had changed.
I will say this, alot has changed for the better with Sprint.
I don't know if things have changed for the better with Verizon.
Sprint was hungry and saw that improvement was needed in many areas in order to stop losing customers and become profitable.
I don't think Verizon was ever hungry and therefore may not have thought they needed to improve in anyareas.
Just a thought.

lol, true, but if you know the way of the customer service rep,
good and bad, you should be able to work around the crappy service.
Granted it still would take the same time to get the refund, etc,
but you'd have it all taken care of in one call and get what you wanted. lol.
I guess it's just a gift that I have..... hhahahaha.