Sprint store is screwing me on replacement. Any ideas please

Skism · #1 (**permalink**) 03-11-2009, 07:55 PM

I called regular customer service and chose technical support --> phone not working. Takes you directly to advance technical support. My phone was activated when I called them. Not sure if it would make a difference, but I suppose it would. Do you have insurance on it? They might try and beat around the bush if you don't.

lastson · #2 (**permalink**) 03-11-2009, 07:59 PM

Quote:

Originally Posted by Skism

I called regular customer service and chose technical support --> phone not working. Takes you directly to advance technical support. My phone was activated when I called them. Not sure if it would make a difference, but I suppose it would. Do you have insurance on it? They might try and beat around the bush if you don't.

I have the TEP program 7 bucks a month covers all my equipment. Ill just reactivate it before i call. Thanks man.