Quote:
Originally Posted by Skism
Had a similar issue. The Sprint Store wouldn't justify why they wouldn't change the phone. I called Sprint the same night and told them what was going on. They are sending me a new one. This actually happened last night. Give Sprint a call... ASAP
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Did you just call into regular customer service or to a different line? Also did you have the phone activated when you called in. I re-activated my touch online so i had a phone to use while the other one is down (use my phone for my IT business)
Thanks for all the replies everyone