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[blandrp]

I just went to the self serve site to see about getting a Touch Pro to replace my mogul, but the following is what it says I'll get. Looks to me like they're sending Refurb Moguls. Has anyone else seen this only to be surprised by a new Touch Pro when it arrived, or are they really sending refurbs out now?

Self Service Phone Replacement Tool


Model Name UTSTAR PPC6800 QWERTY CAM MSN/ESN
Defective Phone Model: UTSTAR PPC6800 QWERTY CAM

Replacement Phone Model: REC UTStarcom PPC-6800 Handset Single

Please review the replacement model listed above and select �Next�. If you are not satisfied with the replacement model, please select �Cancel Request� to be rerouted to our Phone Repair Center Locator.
NOTE: Replacement devices may be reconditioned, of like kind and quality based on inventory availability at the time of replacement and will not include replacement accessories, such as batteries or chargers.