Upgrade To Touch Pro Free!! - Page 30

jude_b23 · #**291** (**permalink**) 01-21-2009, 01:36 AM

Quote:

Originally Posted by RobDFW

I put my order in at 9:00AM on Jan 19th and got an ER#. I put mine in to Track By reference at UPS and I don't get anything. I also emailed the AEescalations@sprint.com to see if they could get me the tracking number. I got an automated reply. Nothing more.

jude_b23, you put in your request after me yours is in UPS and mine is not. Any ideas?

they processed mine this afternoon. not sure why its not in yet.
try calling and ask for the order support dept.

RobDFW · #**292** (**permalink**) 01-21-2009, 01:43 AM

Quote:

Originally Posted by jude_b23

they processed mine this afternoon. not sure why its not in yet.
try calling and ask for the order support dept.

How did you check to see if they processed it or not? Did you call? If so, what number? I called the number in the email which gave us the ER# and they couldn't find any information.

JaeTheGreat14 · #**293** (**permalink**) 01-21-2009, 01:59 AM

Its true, my keyboard stopped working and i had insurance. I went to the sprint store and they ordered a new touch pro b/c they dont make moguls anymore

Jimmyjoe.com · #**294** (**permalink**) 01-21-2009, 02:06 AM

Just wanted to post my results. Ordered via the weblink on page 2 of this thread Sunday at about 10:30pm CST. Recieved the touchpro with extra battery today!

Thanks ORIONSBUCKLE!!!!

ehanhan · #**295** (**permalink**) 01-21-2009, 02:22 AM

So is everyone recieving refurb Touch Pro's? They are just Asurion'ized with only the brown box and stylus?

boricuazo · #**296** (**permalink**) 01-21-2009, 02:26 AM

Just order mines monday around 5:00 pm and recive tuesday around 11:20 am

New toy for the weekend

Any sugestion on rom's for this beauty

boricuazo · #**297** (**permalink**) 01-21-2009, 02:27 AM

Quote:

Originally Posted by ehanhan

So is everyone recieving refurb Touch Pro's? They are just Asurion'ized with only the brown box and stylus?

I got a bran new one

rimey · #**298** (**permalink**) 01-21-2009, 02:43 AM

So I pretty much read every message in this thread, looking for an answer to my question as I didn't want to repeat anything...but didn't find what i was looking for.

I have an htc touch (6900?) and its absolutely horrible. I have to reset it at least twice a day, some weird black smudge has appeared on the screen and its always super slow. I went to the sprint website everyone linked too...and sadly they only offer me a refurb. htc touch in return

Now, I'm totally willing to accept that...but what i'm wondering is what kind of charge I will incur because i don't have TEP.

Also, should I just wait a couple months with the hope that they'll run out of touches so I can get a better phone? I was planning on going to a sprint center tomorrow to have them check out the phone...good idea? As much as I would love love love a diamond or touch pro...I really just need a reliable phone right now.

jude_b23 · #**299** (**permalink**) 01-21-2009, 02:54 AM

Quote:

Originally Posted by RobDFW

How did you check to see if they processed it or not? Did you call? If so, what number? I called the number in the email which gave us the ER# and they couldn't find any information.

call *2 for sprint, then ask for phone order support department

MisterMP0315 · #**300** (**permalink**) 01-21-2009, 06:32 AM

Just to confirm...I put in the order last night with the Sprint replacement link.

Got this confirmation email...

Defective Phone Information:
Model Name: UTSTAR PPC6800 QWERTY CAM
Serial Number:

Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit

Put the ER number into UPS using the track by reference method and...

INDIANAPOLIS,
IN, US 01/21/2009 4:36 A.M. OUT FOR DELIVERY

Now...I have 2 TPs since I have 2 SERO lines. Thanks a lot.