So I pretty much read every message in this thread, looking for an answer to my question as I didn't want to repeat anything...but didn't find what i was looking for.
I have an htc touch (6900?) and its absolutely horrible. I have to reset it at least twice a day, some weird black smudge has appeared on the screen and its always super slow. I went to the sprint website everyone linked too...and sadly they only offer me a refurb. htc touch in return
Now, I'm totally willing to accept that...but what i'm wondering is what kind of charge I will incur because i don't have TEP.
Also, should I just wait a couple months with the hope that they'll run out of touches so I can get a better phone? I was planning on going to a sprint center tomorrow to have them check out the phone...good idea? As much as I would love love love a diamond or touch pro...I really just need a reliable phone right now.