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[DiamynzNPearlz]

Has anyone had any luck confirming their advanced replacement from Sprint on this form?

http://returnscenter.smartlabel.com/...derLookup.aspx

[gbm85]

Originally Posted by DiamynzNPearlz

Has anyone had any luck confirming their advanced replacement from Sprint on this form?

http://returnscenter.smartlabel.com/...derLookup.aspx

No unfortunately I have not. I had a little luck this morning because I finally found the term that CS will recognize: "Advanced Phone Exchange" I sent eCare my order number and this is what they said

Originally Posted by eCare

Dear XXXX XXXXXXXX,

Thank you for contacting Sprint regarding the status of the order.

The Advanced Phone Exchange order is an order placed through our
technical support. It is not possible to be tracked in eCare.
Therefore, I have forwarded the request to our technical department.
Please be assured that one of our representatives will get back to you.

Thank you again for contacting Sprint. We appreciate your business.

Hopefully I'll hear something from the tech dept soon...

[drunken_monky]

Originally Posted by DiamynzNPearlz

Has anyone had any luck confirming their advanced replacement from Sprint on this form?

http://returnscenter.smartlabel.com/...derLookup.aspx

I just did the advanced replacement and received an email stating that they're sending me a new tp... for my wife, i had previously went to the sprint service center and they exchanged my mogul for a tp. I told my boy he went and they did the same thing on the same day... so just be nice to the reps in store and they'll probably hook you up.

did the advanced thing for wife since was jealous!


oh ya good luck to all trying this