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-   Carrier Discussion (http://forum.ppcgeeks.com/forumdisplay.php?f=77)
-   -   Upgrade To Touch Pro Free!! (http://forum.ppcgeeks.com/showthread.php?t=53327)

Machinehead 01-23-2009 10:04 AM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by ekim524778 (Post 660743)
Basically they are saying, if you use the phone replacement to receive a new phone and they check your old phone and it is not defective, they reserve the right to charge you between $75-$125. So if everyone whos using the system just to get a T Pro and nothing is wrong with your phone, expect a charge. Either way the charge they are charging you is still a good deal for a pro, unless you are a new customer.. and i still think the 125$ is still cheaper.

* a side note, maybe damage your phone before you send it back lol .
You missed the point of my post. I'm specifically referring to the part that states:

"for phones that are found to be damaged beyond repair"

ekim524778 01-23-2009 10:57 AM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by Machinehead (Post 660773)
You missed the point of my post. I'm specifically referring to the part that states:

"for phones that are found to be damaged beyond repair"
Yea i see your point of the post. damage beyond repair, that title can fall into many catregories. Maybe if your phone is beat up, screws lose, cracked screen, wires dangling, maybe what they call damage beyond repair. Knowing sprint who knows.

erockvr6 01-23-2009 11:15 AM
Re: Upgrade To Touch Pro Free!!
 
got my touch pro yesterday and i love it, it looks so much smaller but its not really, just not as wide. i too am going to miss all the hardware buttons like wifi and the wheel scroll, but i will get used to it, glad to get rid of that mogul so many dumb problems w/ it. this one should be better. good luck to everyone else!

silverado1 01-23-2009 11:16 AM
Re: Upgrade To Touch Pro Free!!
 
How do i track my order? They gave me an ESXXXXX but what website do i go to? I went to Self Service Phone Replacement and said i'm getting a TP. I order it last night around 8pm.

ventowtf 01-23-2009 11:17 AM
Re: Upgrade To Touch Pro Free!!
 
+1 for no battery.

eyori 01-23-2009 11:25 AM
Re: Upgrade To Touch Pro Free!!
 
i just filled out the online replacement and will be shipped a touch pro :-)
my reason if it helps or matters i gave is "The hinge connecting screen and qwerty is broken and i am unable to text or use the phone correctly"

mikey0422 01-23-2009 11:58 AM
Re: Upgrade To Touch Pro Free!!
 
its been almost 24 hours and still no information updated on the UPS tracking site

DiamynzNPearlz 01-23-2009 12:25 PM
Re: Upgrade To Touch Pro Free!!
 
More than likely, you will get the phone first before they even update it.

RidleyJ329 01-23-2009 12:29 PM
Re: Upgrade To Touch Pro Free!!
 
hey guys im gettin ready to leave for work but wanted your opinions on something.... i have been having a problem with dropped calls and when i went to the self service site that was one of the options. i then got a confirmation email stating that if no defects were found i could be charged, this isnt exactly something a tech can force to duplicate. how theroughly can they check something like this?

schettj 01-23-2009 01:06 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by ridleyj329 (Post 661077)
hey guys im gettin ready to leave for work but wanted your opinions on something.... i have been having a problem with dropped calls and when i went to the self service site that was one of the options. i then got a confirmation email stating that if no defects were found i could be charged, this isnt exactly something a tech can force to duplicate. how theroughly can they check something like this?
It's unclear. I listed all the issues I was having in the "other info" box - white spot, lagging keyboard, Rotate Of Death, dropped calls, hung gps, bluetooth dropping, random resets, etc.

All of those things happen on mine, with some randomness. The White Spot On Screen is visible to anyone. Its up to Sprint, who knows if/what they check. Just be sure to mail it back after a hard reset (and flash to stock/relock if you're not stock)

Mine hung during the bootup after hard reset. I think its pissed that it got replaced ;)


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