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  #251 (permalink)  
Old 01-20-2009, 04:54 PM
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Re: Upgrade To Touch Pro Free!!

the link for the sprint link given aboive does nor apply to Puerto Rico I got all the way to the part were it told me that a replacement Pro was in for me but on the shipping info Puerto Rico wa no ther so i copuld not send for it
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  #252 (permalink)  
Old 01-20-2009, 05:07 PM
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Re: Upgrade To Touch Pro Free!!

What crapola. After going through the entire self service Phone replacement tool. This is what I was shown:

Self Service Phone Replacement Tool
We apologize for the inconvenience; however, inventory is not available at this time to fulfill your request. Please contact Sprint Customer Care Technical Support for further assistance. You may also visit one of our Phone Repair Centers. To search for the closest location, please select Find a Store at the bottom of the screen.
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  #253 (permalink)  
Old 01-20-2009, 05:22 PM
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Re: Upgrade To Touch Pro Free!!

Got my tp today. odered it sunday night. time to start playing
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  #254 (permalink)  
Old 01-20-2009, 06:05 PM
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Re: Upgrade To Touch Pro Free!!

That 3.4 lbs UPS package was a TP. Ordered mine on Sun, so I got the quick turnaround along with everyone else.
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  #255 (permalink)  
Old 01-20-2009, 06:10 PM
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Re: Upgrade To Touch Pro Free!!

Now we send our Moguls back..
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  #256 (permalink)  
Old 01-20-2009, 06:18 PM
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Re: Upgrade To Touch Pro Free!!

No TP for me today... Seems I didn't get the fast Assurion turn around everyone else is getting... Order placed Monday.

We'll see what tomorrow brings.
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  #257 (permalink)  
Old 01-20-2009, 06:40 PM
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Re: Upgrade To Touch Pro Free!!

So did everyone flashed it back to a stock rom before sending in the muguls?
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  #258 (permalink)  
Old 01-20-2009, 06:48 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by lgt View Post
So did everyone flashed it back to a stock rom before sending in the muguls?
I recommend relocking with nue ReLocker and flashing latest stock rom. If there is NOTHING at all wrong with your phone than you shouldnt have done this and "may" end up paying a fee if sprint finds nothing wrong with your phone at all.

These threads were not meant to usher in a return free for all by all Mogul owners. If too many abuse the system it will make it VERY hard to get replacement phones when major hardware problems do naturally occur. I think we all need to remember that. The purpose of most of these threads was simply to show that in the event that you do lose/destroy your phone or a legit hardware defect occurs, Asurion and Sprint will not screw you over and since the Mogul is EOL, the only option they have now is the TP.
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  #259 (permalink)  
Old 01-20-2009, 07:28 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by orionsbuckle View Post
hey im kinda pressed for time gotta run...but just wanted to let yall know that i just filed an advanced exchange on my mogul and they sent me a PRO...

so i logged on to eticket and put in a mogul ESN and they are sending out touch pros...not reconditioned either NEW lol...


hope this helps if its already posted somewhere else sorry just delete
charliebrowne
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  #260 (permalink)  
Old 01-20-2009, 07:41 PM
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Re: Upgrade To Touch Pro Free!!

this worked for me. got my tp today and was shocked! sprint is awesome
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