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  #221 (permalink)  
Old 01-20-2009, 11:09 AM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by erockvr6 View Post
i sure hope they're not back on order, i hate this phone, its a piece of junk. wish i didnt have to fill out this damn affidavit and waste time faxing it back and waiting for a response
usually when you fax it, give them an hour or so then call them back. thats what i did a while back
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  #222 (permalink)  
Old 01-20-2009, 11:11 AM
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Re: Upgrade To Touch Pro Free!!

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Originally Posted by awhite5052 View Post
usually when you fax it, give them an hour or so then call them back. thats what i did a while back
sweet thanks, they said something about 24-48hrs before they respond
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  #223 (permalink)  
Old 01-20-2009, 11:12 AM
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Re: Upgrade To Touch Pro Free!!

10:11:13 AM Ashley V I do show that the order has been sent to the warehouse.
10:11:37 AM Ashley V I do not show a tracking number at this time.
10:11:41 AM Frank Thanks, so it might go out today?
10:11:58 AM Ashley V It may get shipped out this afternoon, yes.


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  #224 (permalink)  
Old 01-20-2009, 11:19 AM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by awhite5052 View Post
what is the weight on your package? (you can view it on ups.com) im just interested in knowing if im getting the tp or another mogul. the weight on my package was something like 3.40 lbs
The weight on mine was listed at 1.80lbs. I was told by asurion they were shipping me a touch pro. It's been delivered, but i can't get a hold of my wife to see what was in the package. Guess i may have to head home for lunch
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  #225 (permalink)  
Old 01-20-2009, 12:03 PM
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Re: Upgrade To Touch Pro Free!!

i just got off the phone with a mny sprint reps to find out that the tps are on backorder and as soon as they get them in their gonna send me one. she kept tryin to get me to go througth asurion and pay 50 for it. screw it if ive lasted this long with my mogul screwin up i can last a couple more weeks.
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  #226 (permalink)  
Old 01-20-2009, 12:30 PM
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Re: Upgrade To Touch Pro Free!!

Mine is out for delivery with a listed weight of 3.4 lbs. I won't be home until late to confirm what it is I got, but it was listed as a TP in the confirmation. Here's hoping!
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  #227 (permalink)  
Old 01-20-2009, 12:51 PM
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Re: Upgrade To Touch Pro Free!!

This might be answered already but 23 pages is alot to read through. Do we know if this is being done for the vx6800 as well? This girl's getting a bit worn down and could really stand for an upgrade. Totally willing to pay the $50, even if it is for a gimped model.

- Glitch
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  #228 (permalink)  
Old 01-20-2009, 12:51 PM
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Re: Upgrade To Touch Pro Free!!

My touch pro is waiting for me at my mother's office for when I get off work. I ordered mine on sunday
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  #229 (permalink)  
Old 01-20-2009, 12:52 PM
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Re: Upgrade To Touch Pro Free!!

Glitch,I have not heard of any success stories of any verizon customers getting touch pro's from vx6800's
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  #230 (permalink)  
Old 01-20-2009, 01:07 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by kayfouroh View Post
Where is the status checker site for our ER###### claims?

When I go to the Asurion website it says I need to provide further information and to call a number. Is that true?

EDIT: Here is the message:
We apologize for any inconvenience; however, for your protection, further verification is required to file your claim. Please contact us at 1-800-584-3666 and one of our Customer Service Representatives will be happy to further assist you.
ER##### claims are not through Asurion. You should call Sprint customer service to confirm your order. There is a status check page for ER#####, too, but it was never updated for me before the product was shipped.


===

For returning stuff, what do I need to return? Just the phone itself, or battery/micro SD included, etc?
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